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November 2023 by Clarence Taylor
This is my second truck I bought from Steve S, he is very professional at his job, explains every thing down to detail hen buying from him, always a pleasure dealing with Steve, and everybody else who has a helping hand on getting the job done, Thank you!!!
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September 2023 by Mark Ryan
I purchased my Ram 1500 after the lease was up. Kevin was very professional and helpful in getting that process done. Thank you for such a great truck buying experience!
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September 2023 by Josh Swanson
Patrick was great to work with and cared about all the details. From the pricing to driving away, he cared about us as consumers. A great dealership to work with all around when buying a vehicle.
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September 2023 by Deontae King
Charged me 800 in labor for a $200 hose whishe they didnt have to take much apart to do so. Communication can be lacking. Shop around before committing. Only reason I didnt was I had another problem but I felt they barely looked at it.
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September 2023 by Amber Schantz
I love going to Tyler's not just the service department but when it comes to buying a vehicle too. They helped me get into my new jeep wrangler last year. I have wanted a wrangler for so long and Kevin helped make my dreams come true. I was diagnosed with a rare cancer this year and my jeep ( it's name is TreeHugger) and I have been trying to go to as many jeep events as possible this year and joined a jeep club. We went to jeep fest in Toledo and had our pictures taken at the plant. We even survived Badlands and a few other offroad parks. So to say I'm happy with the jeep Kevin found me when other's failed is an understatement. Thank you to the whole Tyler family not just for finding the right jeep for me but also to the ones that help me keep TreeHugger running great!
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August 2023 by Brown Funeral Home
Shannon Brown and the team at Tyler’s Automotive took great care of us on another purchase of a vehicle use. I highly recommend them for any automotive needs.
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August 2023 by Andrew Habich
#9 Vehicle from Tyler's! Tyler's has always provided an excellent buying experience! Shannon is an amazing sales person!
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June 2023 by Greg
Justin and Shannon were awesome to work with. I was basically able to do everything over the phone, knowing I lived 4hrs away. They were very helpful with my purchase. I would recommend purchasing from them.
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June 2023 by Amy McDonald
Disappointed in the lack of response from ANYONE when I had a simple question I needed help with, regarding the used vehicle we purchased.I have brought every Mopar I have owned to your service dept, at one time or another. Now I do not even feel comfortable bringing my 2 Mopars for an oil change, let alone a real service need.I am making sure to let every acquaintance I have know exactly how horrible Tyler is now.I really wonder how Kevin got salesperson of the year, year after year. Unless his only concerns are for new vehicle owners.
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June 2023 by Gail Russell
Our salesman, Kevin Miracle did a fantastic job of listening to us & finding the vehicle we wanted for a price we felt right about.
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June 2023 by Roger
Sorry to say they just don’t care about customers here. I was driving through and 2 hours from home with a voltage issue on my ‘22 Wrangler, I stopped with warning lights and low battery. They refused to look at it or even out a battery tester to it. The guy in service kept saying “these are complicated vehicles and I only have two techs so your welcome to leave it and we can get to it in 4 hours and let you know tomorrow. Again, I’m 2 hours away from home on my way to KY to camp! I pleaded to just speak to a tech to see what I could do or even if I could make it back home and again, refused. I drove down the road to Advanced auto parts, 5 min later had tested my charging systems, battery and a call to my local dealer, we figured the issue and back on the road no thanks to these guys here. I’m sorry, but you have to be able to help someone in need, and if cared about the Jeep community and those who are owners, you would have helped. My recommendation, go elsewhere for service and sales. They will leave you stranded.
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June 2023 by Bob Johnson
Great staff, friendly, knowledgeable, and professional. Set an appointment and drove away in under two hours! Big thanks to Isaac for your assistance! ??
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June 2023 by Marcus Manigold
Thank u Eric Leitch Thank u for your help picking are family a save Reliable vehicle. We will have are family and friends come to u for a vehicle
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June 2023 by James D.
This place is a joke. First off, don't sell a car you can fit in(you know who you are).They sold my wife a 2018 Ford Focus Titanium that was previously wrecked by a former test driver, they did a shitty job of the repairs, We should have walked away from the start but wife needed a vehicle and purchased a decent one from here prior to some old guy crossing the center line and totaling her suv. Anyways.... This Focus was a pull behind car so it was towed behind a rv. Okay no big deal there but.... The repair from the previous test drive person that hit a bicyclist are crap. The cyclist came through the windshield damaged the dash, damaged the front bumper, hood, fender. What did Tyler Automotive do?? They painted over the damage, didn't even replace the hood or fender. This wasn't visible at first. Also the headlight assembly needed replaced. The brakes were grinding and when my wife said something within 6 hours of driving off they said their mechanic told them that was normal... now come on. They replaced the headlight assembly with a aftermarket POS that doesn't even work correctly!!!! And had to fight tooth and nail for them to accept responsibility for the brakes.... The sales guy(aka "hey Koolaid" ) stated this was a certified preowned car. Just forgot to add certified junk. We will NEVER buy from this place again and hope someone out there reading this takes this as a warning to not buy from there either. Oh and btw now the horn stopped working and the engine is misfiring. 39000 miles. I own another 2018 focus Sel and it runs and drives like brand new. 86k miles. Thanks to Gurley Leep Honda in Elkhart Indiana for selling me such a great car. Again. This is a WARNING to anyone looking for a new or preowned "certified" vehicle. Do NOT and I can't stress enough DO NOT buy from here. And if Tyler Automotive want to follow up you know who we are. And will gladly post your reply to this thread.
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March 2023 by Robert Beduhn
I had a minor repair done on my 2016 Grand Cherokee and I couldn't be happier with everything. Made my appointment and got right in that same week. Repair was done and I was out the door in less than one hour. They're getting all my repair and maintenance work from now on.
