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April 2024 by Sherry Wetzel
The rudest pharmacist today!! I’m switching to Walgreens. The other pharmacist here were very nice but this one bad apple just did it!
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April 2024 by Arianna Rusinek
I normally don’t leave reviews but I had to come give 5 stars for the experience I had. The woman and man who closed tonight were amazing. They were so so so nice to me and tried their hardest and went out of their way to help me figure out my situation with western union. I was stressed and a mess but they didn’t judge and handled everything so well and were very comforting through it all. Thank you again!!
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April 2024 by Steven Smith
Great customer service and the pharmacy is top notch. Switched all my prescriptions to Rite Aid.
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April 2024 by Gwendolyn Martin
Picked up meds with hubby. Staff very friendly and helpful
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February 2024 by Tanya Brown-Jones
I called this location to ask if they honored the Good RX coupons. I was told yes, but there system was down. Not a problem I didn't need the script that day. I was asked the name of the drug? Sirolimus. I've never heard of it, is what was said. They looked it up and said they didn't carry it and if it was ordered, it could take a day. I'm willing to wait. Can you please order it? They would try. So, I had my doctor send the prescription to Rite Aid. I get home from work to a message on my answering machine, saying because of the cost (just under $500 out of pocket) of the medication they needed me to confirm that I really wanted the drug before it would be ordered. I called to give my approval and credit card number if needed, but was told they couldn't order it because they are going out of business. The first person I spoke to was a woman. The voice mail was left by the same woman. The person who said they were going out of business was a man. Why wasn't that said in the first conversation or even in the voice mail?
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February 2024 by Ken Reese
Young lady that was working this evening as cashier, I believe her name was Anika (Sorry, for spelling) She was ABSOLUTELY AMAZING going way above and beyond being extra helpful to an older couple. SHE is an awesome person and a great asset to your company.
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January 2024 by Jo Brockberg
Everyone is so helpful and the store is always calm and clean! Love shopping there.
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January 2024 by Gabrielle Legus
For one why would you not open til 9am and what’s worse is the door says 8am and well as every website. Should probably update that if they aren’t going to open until 9am
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January 2024 by Rebecca Avery
Fast prompt and courteous service
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January 2024 by Ann Pinard
Rite Aid in Niles, MI has the most pleasant personnel working the store. Whenever I haev a question regarding the inventory of an item, an employee will look to see if there is supply in the store or when it may be available.
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December 2023 by Christina Miller
I just went there to get test strips for my boyfriend and the website says they are open till 10 p.m went there at 9:30 and they were closed. I buy them over the counter . We have been there a few times when they are supposed to be open in the morning and they are not.
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November 2023 by Daisy M.
The managers were standing in the aisles laughing and making fun of customers and loud about it too. I asked them a question and saw there names were Brenda and something starting with B. As i walked away i heard them laughing at the way i walk. With customer service like that i can see why Rite Aid is closing, i didn't buy anything i just left the store.
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September 2023 by Rachel Hattenbach
Will never go back. Kelli waited on me and she was very rude. I was considering moving my prescriptions to Rite Aid in Niles because it’s closer to my home. But NOT after this visit, was there to pick up a prescription for a relative, and the whole process was a big mess. !!!!
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August 2023 by Carl Kantz
I really like the employees who make it worth your visit.
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August 2023 by David Mann
The Rite-Aid team is very good. Dedicated, hard-working, and knowledgable.
