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April 2024 by Andrew Gaul
Amazing customer service. They remembered me after 1 visit. Martin’s Pharmacy has a great team!
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February 2023 by Apple H.
The pharmacist is one of the rudest miserable human being I have ever met and dealt with. It's no wonder the techs who work with this guy seem absolutely miserable. I used the drive thru yesterday to pick up my husband's meds. I am getting a knee replacement surgery done, so it's hard for me to walk and I am wearing a knee brace. But this j*** got my adrenaline racing through my body, before I knew it, I was in the store looking for the manager. This is what happened......I drove up to the drive thru, I told the pharmacist who I was here for. He said just a minute. He came back on the speaker and told me the price of the scripts. I told him that I didn't want my husband's eye drops yet because his eye surgery isn't until next month. The doctor had called it in so it would be there when Kurt was ready to get it. This pharmacist says......JESUS CHRIST. I proceeded inside the store and confronted him. I got the manager. When the manager asked what was going on the pharmacist said to me....you are half correct.....I said what do you mean I am half correct.....he said I didn't say JESUS CHRIST, I said JESUS. Then he proceeds to turn to the miserable looking tech and said, she is my witness, she just heard me say JESUS.....I did not receive any apologies....nothing. My husband has been a customer for two years, this pharmacist has always been horribly rude, but this where I draw the line. Why keep this miserable person around? There have been other complaints. BTW when I grabbed the scripts and turned around to leave, I said I will be posting my experience everywhere I can, I heard the pharmacist say......go ahead....in front of the manager. Again, the manager didn't say or do anything.
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January 2023 by Marta E.
I used to use the Walgreens in Niles but it's pharmacy is a wreck. Martin's is a breath of fresh air!
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July 2022 by Deborah Gaddy
I love Martin's pharmacy in Niles, they always go out their way to help you or answer your questions. They explain things well. They remember your name and who your family members are. I just love this pharmacy.
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May 2022 by Iesha Mitchell
Billie Jean is the BEST!!! She ALWAYS go above and beyond to help me! Such a sweet person! With amazing customer service ❣️
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November 2021 by Jordan Wagner
I personally use this pharmacy and suggest it for my patients. They are fast and knowledgeable. The bigger pharmacies often take several hours to fill prescriptions. This pharmacy will go out of their way to help you find the least expensive way to get your medicine and will fill it in a timely manner. They may not be open 24 hours but if you plan ahead , then it works out fine. Emergency prescriptions, yes you may have to go to a bigger pharmacy if you can't wait. They also have a DRIVE THROUGH! Alot of people don't know that.
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April 2021 by Joan Bradford
The pharmacist working today is rude. On the website “Vaccine Finder” it directed me to call Martin’s pharmacy to schedule vaccine appointment. Oh was he put out when I called. Where did you see that, and again, where did you see that? Uh, on the Internet, that’s why I’m calling. Anyway, after he tried to treat me like a complete dumb*ss, he told me I had to go to the Martin’s website. However, he didn’t even know what the correct website was. A poor representation of your company and you think I’m going to trust your pharmacy with my scripts?