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“Luis was the best guy to work with. This was the best experience we have ever had with Verizon. He explained everything so well and walked us thru buying 3 new phones . Thank you!”
“Brianna really helped us out today. I came in with a SIM card issue, and we ended up leaving with an upgraded phone and adding a line because of the great customer service. I had no clue I was on an old plan with 4G instead of 5G. Brianna also stayed a little past closing to make sure everything was secure with service. Highly recommend her if you go to this location!”
“Bryant was awesome today on a day that I am aware there are a lot of angry customers due to policy changes. He was friendly and extremely patient with the phone rep he spoke to on my behalf that was made more trying due to a slight language barrier on the phone rep's side.
Store was also very clean and orderly, and the other employees present gave off a good vibe, and it was very pleasant to be in while I waited.”
“We were helped by Bryant S. He was amazing! Super informative and helpful! Helped us get the best deal possible. I highly recommend this location and ask for Bryant!”
“Good service with very knowledgeable sales people. Only thing separating 5 stars from 4 stars in heavy pressure for upselling plans, add one, and accessories.
I understand scripts and overcoming objections but how many times do I have to politely decline before the salesperson moves on to the next step?
Great devices and plans.”
“I have been so impressed by the employees at this T-Mobile. I have had repeated issues with my phone over the past few months, and, every time I go in there, they diligently and efficiently work through the issue until they find the resolution. They clearly have expert-level knowledge and also a helpful, friendly attitude....A wonderful combination.”
“The staff at the granger store make your visit the best everything if you are getting service for the first time or downgrading to a more affordable package all smiles an hospital greetings..”
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“The two workers at the time, Alyssa and Jessica were an amazing help. They by no means tried to pressure me into buying anything I wasn't there for, and even gave me free stuff as I switched my provider. They were super friendly and made great small-talk. I would highly recommend anyone to come here for a new phone, provider, etc as they will give you a fair deal, and outright tell you if they think there is a better option for your budget.”