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February 2024 by Skankin Zombie
Brought a funko pop here today and paid $7 for a box full of bed bugs, thanks goodwill y’all never fail to disappoint. Make sure you’re checking carefully on everything!
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December 2023 by Sheryl Black
The store is clean !!
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December 2023 by Jane Catherine Shaw
Prices for the majority of clothing in the Niles store is $8.99 which has doubled since I was in a Goodwill store about a year ago. SHAME on Goodwill Industries for gouging the public and being more money hungry than providing a fair priced product to the population they are supposed to serve!!!! Reminder: all their inventory is DONATED AND FREE!!!! Buy new and close to similar price at Walmart which is where I am now!
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November 2023 by Maximiliano
Smaller goodwill, not much to see here but some local residents to get to meet. Might find some furniture or small accessory but count out finding anything worthwhile in terms of long lasting fashion here. Average t shirt is $8 and at that point you’re better off buying a brand new shirt for a couple more bucks.
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November 2023 by Jeff Powers
Terrible Customer Service, overpriced merchandise, and one of my worst experiences in a Thrift Store. I will not be back and I'll be sure to let everyone know.
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November 2023 by Marnie N.
Look, Goodwill has always been a nice staple here in the area where people from all walks could go and find affordable clothes, wares for their home and other things. You would see many young families and especially the elderly looking for a bargain. I always made sure to round up and to donate anything I could knowing it would help a business as well as the community. NO MORE! This store takes pajama sets, candle stick and things that are DONATED as a pair and separate them and charge as an individual. A pair of PJ's the pants 6.99 and the top 6.98!? 8.99 for one candlestick that's glass. shorts that i would get me husband for work were 4.99...now 6.99-8.99. How can a not for profit, that gets all their products for free and donated turn around and gouge the community it claims to serve. AVOID THIS LOCATION IF YOU REALLY WANT TO THRIFT. You can buy things off Temu or Amazon for less and they won't ask you to "round up to the nearest dollar." Disgraceful.
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September 2023 by Shannon Williams
Been chased out of this store by its over the top employees acting as if everyone is there to steal the clothes. Theft happens when you walk out the door. I was there to actually.spend money. Too bad Goodwill doesn't need my support I'll give, where it's needed in this community.
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September 2023 by d j
The collection staff was slightly rude, except for a few customers...
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August 2023 by Grey Ferguson
This GW is great.. except prices going up almost monthly it seems. Even dollar store items will be priced at $1.99. oh, the good old days of 2019. Doesn't reflect well on this store, but they aren't in charge of setting prices, that comes from corporate. Greed is everywhere.
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July 2023 by Regena Beatty
Weird how ppl DONATE items to G.W. yet the prices are extremely expensive , almost same prices as Doller General , Family Doller and Walmart , smh
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May 2023 by たんりこ
Purchased a desk around 1:47 from an amazing young cashier named gregHe informed me I could come back to pick it up as long as I got it by store close. I came back around 3 to pick it up and got the RUDEST attitude from every person in the store. There was no one at the front of the store so I informed someone in the isles that I was here to pick up a deskWith receipt in hand and she waved me off and told me she didn’t know where it was and if I paid already I could get it. I went to go pick up my desk and got the top of it to my car no problemTo then be bombard by one older lady and one older gentleman about how I just “WALKED OFF” with it but I had already told someone I was here to pick it up. Their manager on staff at time said “HEY what are we doing here” as we stealing when I literally had the receipt in had. I do not appreciate the rude attitude after rude attitude over a 30 dollar desk. 100% don’t recommend unless u watch attitude from older folks that don’t know what’s going on. Instead of giving me attitude they should have checked with THE ONE person on the floor at the time not sure the name but she was an older lady with red and grey hair
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May 2023 by ricmarc
they've jacked the prices up to what you'd pay on ebay but without the shipping.
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May 2023 by Lavern Merriweather
Ok I really like the doll and Barbie section. They are great when it comes to toys. But when it comes to furniture and home decor they could stand improvement. And the clothes cost WAY too much! I mean I can buy a new pair of jeans for $18 dollars and they want to charge $13? Huh? I don't think so. Anyway just my 2 cents
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March 2023 by Mike Johnson
Lots of clean and good smelling clothes. Very tidy inside and outside.
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February 2023 by Darlene Hager
Staff are very helpful,was met with kindness and smiles.Very clean and organized as best they can.