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March 2024 by A S.
I would not take my pet to this place. My mom took her Golden there to board while she recouped from surgery. Overcrowded and the constant barking is very unsettling for sensitive animals. If you notice the good reviews are from many years ago (Around 5) but the newer reviews are bad. Something changed...
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March 2024 by Amy McDonald
Our pups Laika and Cheeto love visiting Bittersweet Pet Resorts in Niles.Conveniently located, and Amantha and Sarah were so excited to see Cheeto after a few months!Cheeto enjoys the walks and watching the horses.
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March 2024 by Brenda Tucker
We love Bittersweet Pet Resort!! Riley is 12 years old and takes medications and they sure treat her with a lot of love. I feel confident when she stays with them and that she is in great care!
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March 2024 by Brittany Rose Graves
Awful customer service & deceiving on the services they offer.
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January 2024 by Krystal Lary
Carly is a great worker
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January 2024 by Cindy Conrad
Major goes for daycare every Friday to play and loves it there. We also board him there when go on trips and never worry about him. We know in safe hands!!
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December 2023 by Angelika Burt
Took 2 of my pups to get groomed. I've used their daycare before and been very happy. Well, this was my young pups first grooming and she did great! They both look fantastic, they came home happy, and it was a great price. Lol dogs...
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December 2023 by Patience Petro
I was super worried about leaving reactive rescue dog with anyone but the staff at Bittersweet was absolutely amazing, you can just sort of tell they are going to be amazing the second you walk in the door by how they all turn to mush over every dog that walks in the door. It helps that they were totally confident that they could handle my dog, add in that they have trained behaviorists on staff. Received pictures of the staff cuddling my dog and it melted my heart to know he was getting the love he needs while we were away. I feel like I can go on vacations and not have to worry one bit about my dogs well being. We will absolutely be boarding with Bittersweet again.
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November 2023 by Kyle Riley
My Family Loves Bittersweet. We know he’s in Good Hands with their Boarding and Spa Services.Thank you.. The Dent Family ❤️❤️
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November 2023 by Julie Urbanski
We could only afford the basic package. When we picked up our dogs, they smelled of urine, their kennel was filthy and their blankets were wet. Definitely not going back. It appears the more you spend the better your dog will be cared for.
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November 2023 by Madison H.
Best place around! My pup comes home tired and happy every day after daycare! When he sees me for pick up he is happy but doesn't want to stop playing with the other dogs. He's a bit of a handful and very energetic but Bittersweet has been wonderful in making sure he is well exercised. They are always happy to see him when he comes in and they make sure to ask what we are working on with his behaviors so they can continue to work with him.
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October 2023 by Chloe J.
Bittersweet is the best dog boarding, daycare and training service around! Their staff truly care about your pet and treat them like family!
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October 2023 by Stefanie Heide
Otis loves daycare at Bittersweet Pet Resort! He loves the staff and his fur buddies! When we take him there he is literally shaking in excitement when he figures out where we are going. Such nice people and fair prices. Buy a bundle of 5-10+ visits and save money The best thing for our us too, is they offer Daycare on Saturdays.
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October 2023 by dwyer williams
I had the pleasure of raising an older, senior dog who possessed the most gentle and trainable nature. However, when I welcomed the adorable Queen Roxy into my life at just eight weeks old, I found myself in need of expert guidance.After extensive research, I discovered the remarkable Bittersweet Pet Resort in Niles and entrusted Queen Roxy to their 22-day "lodge and learn" program. Under the expert tutelage of Alanna, Queen Roxy blossomed into a well-behaved companion. Alanna possesses an unparalleled ability to communicate with dogs, making the experience truly exceptional.Not only is Alanna an outstanding dog trainer, but they also exemplify qualities of kindness, compassion, and genuine care for both dogs and their owners. Without hesitation, I wholeheartedly recommend Alanna to anyone seeking puppy or dog training services.My heartfelt gratitude goes out to you, Alanna, for your invaluable assistance in shaping Queen Roxy into the wonderful companion she has become!
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October 2023 by Dawn Grabowski
Gus has been going to Bittersweet Pet resort since June and he was 10 months old.He is a much better pup! He gets to expel all his puppy energy, run with his pup friends and Miss Amantha and Miss Sarah, as well as the rest of the staff just LOVE him.They are so patient with him as he’s a wiggle worm!! They also help with basic commands.He is always excited to go AND is typically fast asleep before we even hit the main road ❤️
