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March 2024 by Ashleigh K.
We were helped by a kind gentleman in the door department named Bob. He was very thorough and helped us decide on an easier way to install a door in our apartment with a pre hung option instead of just buying a slab. We will be returning!
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March 2024 by Brian Howell
I went here to get a piece of glass cut for a project i have been working on. I googled how to do it myself, using either a Dremel or one of those glass cutter tools that scores the glass. Unfortunately, my ex-wife got my glass cutter tool i had as part of our divorce. She didn’t actually call out ‘I want the glass cutter tool’, but pretty much got everything in our garage. And the glass cutter was in a box in said garage.Now i just needed to shim off a smidge (that’s a measurement size pros like me use) . The Dremel diamond tip bit to cut off a smidge YouTube video looked simple enough. But apparently it was above my pay grade as i simply just shattered the piece i had.Off to Lowes…I met Selena there. She works there. I told her my story (above), and she didn’t make fun of me for using the word smidge. She also showed empathy for me in the fact that i lost my $7 glass cutting tool in the divorce. Sorta like a virtual hug to my ego of sorts.Then she got to work. Mad dash glass cutting skills and glass knowledge, she had. Cut up some pieces in the exact right size, she did. (Sorry. Talking like Yoda, I am)So i want to give a shout out to Selena (not talking Gomez here - but she probably gets that all the time). Friendly, courteous, knowledgeable, and all the other good qualities I can think of.I usually go to Home Depot, but every once in a while I struggle to find someone to help me even close to someone like Selena. So thanks Selena!!!
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February 2024 by Michel Porter
Nice store. Great service.
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February 2024 by David Kirshman
The staff is much more personable and helpful than home depot. I don't I've ever felt like I was annoying a person when asking them a question.
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February 2024 by Morgan
This is a good lowes, friendly staff and a decent selection of products
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February 2024 by Larry Harrell
The store was clean a day shelves well stocked. Staff was friendly! Thanks!
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January 2024 by John Bartholomew
C***** service come here quite a bit and it's the same thing all the time you're here for about 20 minutes to 45 minutes before anybody wants to help you. Is there an you asked for help? And then they all look around like their idiots. And then they searched their phone in order to help you
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December 2023 by Barb Oman
Brian in the flooring department is amazing. Super knowledgeable and helpful. Provided great customer service. Appreciated his assistance and his customer service. You did good Lowe's when you hired this guy.
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December 2023 by Cyndi Timoschuk
I needed help finding the correct plug and Will was great. He helped me find exactly what I was looking for. I didn't want have to seek him outHe saw I needed assistance. He helped me. He should get a raise.
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November 2023 by Janet Shipp
Thank you to Kali for helping load our vinyl flooring on the cart and being so helpful answering our questions!! Mitchell was very curtious and kind loading the flooring into our truck!. It seemed good to shop at a store that the customer is a priority!!!?????
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November 2023 by Andrea Klerkx
Fabulous costumer service by Rob in the door and window dept And Matt the manager. They weee very helpful and informative
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November 2023 by Joseph Harburg
Service is not bad and prices are alright. I really like the number of employees that are available for helping. Sheeejjuya ??️
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October 2023 by Kyle Fisher
Scheduled an appointment with Kimberly Borland at Lowes New Hudson location for a sizable order of cabinets. She was beyond talented at design and extremely fast. If you’re thinking you’re in need of new cabinets and not sure where so start look no further.
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September 2023 by Nicole Ewing
I came in this morning looking for a specific door sweep. I met a gentleman at the return counter, asking what isle I could find the part. He wasn't sure, so he walked with me to the person that knows the department and we searched it out together. The gentleman in that department was helping other people and had a line behind him. I truly appreciate that he wanted to learn where it was and to help me. I would have been there all day looking! My experience at your competitor's stores isn't near as good, so I wanted to thank you for great customer service. The past three times at the competitor's store I couldn't even find an associate or manager to help. You are my first stop from now on. Thank you!
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September 2023 by Debra T
Forgot to post this about a month ago. Got the perfect shade of rose colored paint thanks to Bob. He was very efficient and friendly.
