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March 2024 by Brandi Level
Today..after nikki say the review..i went to return cans. Was prohibited from the store for the bad review and reprimanded for the bad review by the morning cashier. What a rediculous horrible way to to treat a regular customer that shops there and goes there daily. Thought customer service meant leave with a smile..guess i was wrong.
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February 2024 by Robert Ward
Can't help with medicine but you can talk behind the counter pharmacy lady is a big eye forehead bug face googly eye waste of space
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December 2023 by Susan Carr
Staff helpful
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November 2023 by Mark Faria
The pharmacy is very difficult to work with
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October 2023 by Morpheus
The fridge's in the back have been hot and full of drinks for 2 and half months, leaking plastics into the drinks. Why don't they just take the drinks out?Nice people working there but if you ask me that's ignorant producthandling.Even under ideal conditions, vitamins normally degrade over time, but this process is accelerated by poor storage.soda looses its fizz and flavor, exposure to hot temperatures
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March 2023 by Jorge Reyes
Great friendly people and good prompt attention to your concerns.
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December 2022 by Katie Eschenburg
Just wanted to say that I love the girls at the rite aid store in New Haven. Brandy and Kara were so kind and helpful tonight when I stopped in. I appreciate all their help and kindness. The store is also very clean and well stocked.
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October 2022 by Jamie Jakubus
Katie is an awesome pharmacist. She’s always working hard and has taken the time to know my family and our medicines. Always helpful with insurance problems or whatever else. You aren’t paying her enough I’m sure haha!
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October 2022 by Amy Schluckbier
Rite Aid Pharmacy at the New Haven, MI store is the absolute best. I will ONLY go there for my prescriptions. The pharmacists take the time to build a relationship with my family and that is very much appreciated. On a personal note, my son was out of state for hockey and had to go to the local hospital. The pharmacy at the Rite Aid was giving him a hard time filling his prescriptions so my husband called our Rite Aid store in New Haven and they were so helpful!! The pharmacist even offered to call the hospital. GREAT CUSTOMER SERVICE!!!!
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September 2022 by Sonia DeMeyer
Excellent customer service. Pharmacy helped me understand my new meds and discount drug programs. Made my meds much more affordable now. Saved a lot of money!!!
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September 2022 by Brandon Ballard
Pharmacy girl don't know how to mind her own business and Lisa the manager doesn't care about complaints. Avoid this store if your privacy matters.
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March 2022 by Deborah Ramsey
I want to compliment Donna at the New Haven Rite Aid. She provided the ultimate in customer service today. She listened and was very pleasant. After going to 5 other Rite Aid stores to look for the Loreal excellence shade 5 AR that was on sale, $5.00 off two. No one had two boxes. No one would honor the coupon. She took excellent care of me and made sure I was happy when I left the store! Thank you Donna.
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December 2021 by Mark G.
Not happy with my Rite Aid. I went in to drop off medication because I felt like I had been hit by a garbage truck. I dropped my medication off at about 6:30p, knowing they close at 8p, I thought maybe they could get my medication before they closed. I waited for 10 minutes in the drive through and when they finally came to the window I was told my prescription might be ready at 1 pm the next day and that wasn't even a guarantee. The pharmacy was busy doing vaccinations. I eventually called the 24 hour Rite Aid in Troy and spoke to their pharmacist who called the New Haven Rite Aid because I was ready to drive the hour each way to get my meds filled. New Haven Rite Aid did fill my prescription but told a flat out lie to the Troy Rite Aid.
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December 2021 by rose pattison
So my husband and I received our booster shot today. I had a reaction to it I got dizzy and backed out.They were very carrying here. Thank you so much
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October 2021 by William Brody
Store was clean. Staff was nice and helpful.
