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September 2024 by Ryan Nietupski
Amazing experience and great staff. Best of all, I got free stuff for being a first time customer. I will definately go back there again.
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February 2024 by Marcia Pease
These guys have always been great and friendly when I come by for refills and other needs. I miss Marcia though and wish her the best on her retirement which was how many months ago.
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December 2023 by Jasmine Tapia
I have been using hometown pharmacy for a year or so now and my prescriptions are never ready. The doctors I tend to go to are over 30 minutes away which doesn’t include the doctor visit and drive back. I have had a few instances that I just let slide, but this one I cannot. Had a hospital visit the day before thanksgiving I understand being closed for the holiday, but 12 pm the next day and still nothing. Being told it will not be ready until later today or maybe even tomorrow. I need this medication and it isn’t mind altering or high inducing etc. I call and I don’t know the name of the worker but just terrible costumer service just lots of ya ya ya it won’t be ready ok thaaaank you. So rude. Some of us are in terrible pain to be so rude and callous. I am not one to usually leave nasty comments or bad reviews but I just could not after the way I was treated. On top of that I am a local which is the saddest thing of all because I don’t have much of a choice unless I drive 20 plus minutes or so.
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December 2023 by Jeremiah Swift
Extremely rude service, as a 30+ year resident this is unacceptable
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October 2023 by a ost
Outdated return policy. Get with the times!
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October 2023 by noreen stadtler-urban
Friendly and helpfull
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August 2023 by Danimal The Animal
the only people who go here are people who physically have no way/can’t go anywhere else.How many times can you mess up running insurance, rerunning when we pick it up, and go “oh, I guess you do.” The answer is regularly, apparently.Edit: calls us "you're pills we lost will be ready on Monday!" We drive up there. "We don't have anything for you." "You called me." "Well, *I* didn't call you." No meds, have to wait for when they have someone available. Small towns, everyone.Part 2! Yesterday"*scoffs* it will be an hour and a half, that's why you wait for the call. Next day, different woman "it's still in process, we'll call you" CMON ?
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July 2023 by Fiona Piccolo
the only people who go here are people who physically have no way/can’t go anywhere else.How many times can you mess up running insurance, rerunning when we pick it up, and go “oh, I guess you do.” The answer is regularly, apparently.Edit: calls us "you're pills we lost will be ready on Monday!" We drive up there. "We don't have anything for you." "You called me." "Well, *I* didn't call you." No meds, have to wait for when they have someone available. Small towns, everyone.Part 2! Yesterday"*scoffs* it will be an hour and a half, that's why you wait for the call. Next day, different woman "it's still in process, we'll call you" CMON ?
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March 2023 by John Lustina
I give it 5 but it is creepy Google pursues me to rate everything they follow me doing. I wish they would quit overcompensating for never having been able to develop a social media app. Yikes.
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November 2022 by Melissa Webb
If I could give zero stars I would have. Third time we have attempted to get a refill by phone and they claimed they never received it. It was phoned it in the day before. The entire pharmacy is a BIG JOKE! Employees are snippety as well as clueless. Come on CVS, Walgreens or Rite-Aid. New Buffalo definitely needs you!!!
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October 2022 by Skye Gray
Friendly and helpful staff. I wish the store itself were bigger and had more products, but it's pretty much just a pharmacy. As a pharmacy, it's great.
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October 2022 by WayardCerberus
the only people who go here are people who physically have no way/can’t go anywhere else.How many times can you mess up running insurance, rerunning when we pick it up, and go “oh, I guess you do.” The answer is regularly, apparently.Edit: calls us "you're pills we lost will be ready on Monday!" We drive up there. "We don't have anything for you." "You called me." "Well, *I* didn't call you." No meds, have to wait for when they have someone available. Small towns, everyone.
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September 2022 by HappyHermit
These are good people. Pharmacist Marsha retired..she was great...new fellow is my new hero. Fair pricing on rx. Drivers pickup. Forget Rite Aid in Bridgman..over priced and rude..
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September 2022 by RC
These are good people. Pharmacist Marsha retired..she was great...new fellow is my new hero. Fair pricing on rx. Drivers pickup. Forget Rite Aid in Bridgman..over priced and rude..
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March 2022 by Cindy Dawn
The customer service is great. Staff is kind and helpful. They do what they can to make sure you get what u need. Very helpful when you have questions about over the counter medicine.
