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March 2024 by Brittany Yanowski
Great service from Kyle, will be returning!
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February 2024 by Karen Weaver
So, I snagged some vape juice from the Chesterfield Woostock Vape the other day, but guess what? It was expired way back in May 2021! Talk about a bummer. To make things right, they only offered a measly 10% discount on a replacement juice.I get that mistakes happen, but seriously? Selling expired stuff and then just throwing a small discount my way doesn't quite cut it. It feels like they're not taking the problem seriously or really valuing their customers. I hope they step up their game and take better care of their products and customers in the future. I will certainly not be back.Update after owner response: I was NOT offered a store credit with the attempted return, only a 10% discount on the purchase a replacement product. I would not have written this review if that had been the case. :/
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November 2023 by All About It Llc
Horrible people that just don't care at all about the customers, all they see is dollar signs, they love to hike up the prices on all there products even the defective and expired products and threaten to trespass you when you come back to explain why every product you get from there ends up being a dud, I would recommend just about anywhere else over here
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November 2023 by Jessica “Jess Rose” Pomaville
Edit: now that this place is a Woodstock it’s even worse! They don’t keep ours that they post! I drove all the way out there from New Haven, which is about 10 miles twice now and they have been closed. Says they open at 10 AM I arrived at 10:45 and they were closed, the second time I arrived at 11:30 and they were closed. I don’t believe they’re ours and don’t trust these people. I hate liars that waste my time and gas..Edit: Came in the next day and really had a great experience. I think maybe the phone operation was just a fluke. I’m pretty sure I dealt with the owner and he was just amazing. Made sure I got exactly what I needed! Even doubled my order for free!Didn’t even go. Tried to get some basic product information on the phone and was hung up on. “Just come up to the store and I’ll talk to you, bye” click. NO! With gas prices at 4.25 a gallon, I want to know before I come to a store that may or may not have what I need. You got 6 people in the store and you got nobody available for phones, who's answering my basic question when I come to the store? Maybe I’ll go and possibly change my review but hanging up on potential customers really sours me on giving them my money. Not sure how hard it is to say, “what are you looking for? Yep we have it!” Or “No we don’t. Don’t waste your gas.”
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September 2023 by Nathan Pounders
First time I’ve ever been in here and I immediately noticed how clean and organized this place is. The gentleman Kevin that is working, keeps this place looking very neat and clean,and he is super helpful and respectful. I will definitely be coming here from now on.
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September 2023 by Tyler Schaening
Spend $30 on a battery that does not work at all and would not refund after I tried another battery that doesn't work right in front of the cashier to be told I need to wait for his boss and come back next week for a possible refund or replacement no guarantee. Update five days later went back boss was not there and the same cashier was not there told me he couldn't swap the dead battery out or give me a refund will not be coming back.
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September 2023 by Cantfind Man
One stop shop, like a Sam's Club for smokers. They have everything you need. Also, if for some reason they dont have something your looking for they will get it for you! Great customer service and good people!Edit: new ownership. No comment, haven't shopped there much anymore.
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April 2023 by Google user
Robert, Cade and Alan are great guys. Easy to strike up a conversation with. They know their stuff. They are helpful, professional good sense of humor and they make you feel welcomed in their store...
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December 2022 by Angela Lietz
BEST smoke shop in town. Great service, prices, selection. My favorite, only place I will go. Best kratom bar in Macomb county.
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December 2022 by Kevin jones
Just stood outside for 25 minutes waiting for a guy to return. There was a be back in 15 sign when I arrived and there’s nobody here still. I feel like a fool waiting here.
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December 2022 by Nate Mansueto
I highly recommend this store for your smoke shop needs. ?Excellent selection and the store setup is extremely convenient. Me and my significant other have been going here for years now and have always been greeted with happy and helpful faces.
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November 2022 by Brad Hill
These guys have more selection and prices than any smoke shop in town and take great care of their customers 10/10
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February 2022 by CJ
The friendliest staff, made me very comfortable like I've known them for years. And if we're talking variety or selection it's pretty hard to beat the vast amount of awesome stuff in this store. Worth stopping in 100%!
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December 2021 by Josh G.
This is THE BEST place to go. I was looking around for places to buy a piece and found this shop because of the reviews. Not only did they have great prices but the customer service blew me away! I came in on Christmas Eve and received the best experience. Al is literally one of the nicest people I've ever came across and he helped me find exactly what I was looking for. If you're looking for everyday products or just gift ideas, this place is the place to go!
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December 2021 by Who Cares
The place is a great place to go to.. except your hours do not match your hours of operation.. so if you can plz update that so people to drive that far just to see your closed.. when it says youR open.. thank you
