Open 24 hours
5333 Airline Hwy, MuskegonOpen 24 hours
1288 9th St, Muskegon“Subaru Roadside Assistance hooked me up with Reliable Towing for an emergency tow to the local Subaru Service Center. My tech was friendly and efficient. He was able to get my car out of the garage and onto his flatbed really quickly, took extra care to secure it, and got me to the service center in record time. I am very impressed!”
“Lee's collision has been accommodating and professional in every aspect with my vehicles. From the initial estimate to final completion Lee has worked with my present insurance Co to make sure the repair was handled with care in a timely matter.”
“Rob from Campbell towing made a really difficult situation so much easier. I couldn’t be more grateful. Communication was easy and service was prompt. I felt incredibly safe and well taken care of. Can’t recommend this company enough! So many thanks for literally saving me!”
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Open 24 hours
710 Alberta St, Muskegon“I wanted to give a shout out to the dispatchers. I had to take care of some business today, and both ladies went above and beyond to help me out, making this Unfortunate experience, less stressful. Thank you!”
8:30AM - 5PM
2924 Strand Rd, Muskegon“The William's Family is FAMILY to me!! *********Just Good People!********$$ Buy - Scrap VehiclesUsed Cars/Trucks/SUV's For SaleFull Service GarageAuto Body Shop - Collision/Repair/Paint/Framework/Custom FabricationsSalvage Yard - Used PartsTowing/Flatbed/ Roadside AssistanceTires - New/Used/RepairsVehicle Auctions (Watch Buyer's Guide or call for dates/times)”
“♿ We rented a double axle trailer, to pull behind my 2016 Ford Explorer, for 2 days. We made the reservation online, a few days earlier, for the trailer and an appliance dolly.We were running 15 minutes behind and tried to call the store to make sure they didn't give our stuff to someone else. Unfortunately, all numbers are routed to their national number and it's impossible to get ahold of the individual stores directly. ?I can't hold that against the store, it's just the U-Haul corporate policy. You'd think... Since I had a reservation already, that I could open the U-Haul app and had the option to contact the store directly. But no... ?When we arrived at the store, there were only 2 people working. Both were busy, but it only took about 5 minutes until we were helped. We were 15 minutes late, so that was our fault.When checking the details of the order, they saw that it included the appliance dolly and they had just rented out the last one. Seriously? They explained that their list of reservations doesn't show details like the dolly, unless they open up the details. Seriously U-Haul? ? We felt this was a corporate issue too, but if it's a known problem, they should probably get in the habit of opening each reservation...We explained that without the dolly, we wouldn't be able to rent the trailer. One of the employees went to the back to see if they had one somewhere. He came back about 3 minutes later and found an extra dolly in there back shop. Perhaps it was one that they use in-house, that they don't rent out to people? Whatever the case, we appreciated the extra effort to ensure we could rent the trailer that day.Even though it only took a couple of minutes for him to find a spare dolly, he decided to discount us the price of the dolly for our reservation. We felt that was very generous and made up for the fact that they weren't aware we needed one. Honestly, if we had showed up on time, they wouldn't have rented ours out to anyone else,in the first place.Once we checked out and headed out to the parking lot, the employee verified that our vehicle already had the correct connector for their trailer, as well as an adequate hitch and ball size. Then he guided us right up to the trailer hitch, hooked everything up and explained the whole process, in the event that we needed to do it ourselves.As we left the driveway, we were pleasantly surprised how well our Ford Explorer pulled the trailer. The double axle trailer is equipped with brakes, so stopping wasn't an issue at all. The 2nd axle also provides more stability and less chance of trailer sway.We highly recommend the double axle trailer, if your vehicle is able to pull it. The price difference is only a few dollars. It's well worth the cost, for all that extra stability. ?”
“They were wonderful from the first interaction to the drop off. My car broke down, and left me stranded and very stressed out. The dispatcher was very nice, gave me the approximate price, and gave me a call back to let me know when the driver was headed my way to give me peace of mind. The driver was super kind and fun to talk to. He made me feel safe and comfortable. I would definitely recommend them if you are ever in the unfortunate situation to need a tow truck. They took some of the stress out of my very stressful situation.”