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October 2023 by Jacqueline Thorsen
Went with son to pick out engagement ring. Very friendly and informative .
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October 2023 by Jon Wall
Needed a watch repair and they sent it out and came back faster than I expected. Repairs were done to my satisfaction and price was reasonable. Everyone at Sanborns was very helpful and pleasant to talk with about what I needed done. I will continue to do business with them.Thank you ,Jon Wall
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October 2023 by Amy Sly
I needed my ring repaired and worked with Jenna who provided wonderful customer service from start to finish. She was very helpful with assessing the damage and explaining what exactly needed to be fixed. The repair also took less time than what was thought and I am so pleased with the work that was done. My ring is absolutely beautiful; it looks brand new again and I’ve had it for over 10 years now (originally purchased from Sanborn’s) Thank you for the excellent service! I highly recommend and will refer anyone who is looking for a special piece to visit Sanborn’s.
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August 2023 by Kendra Oele
Amber was extremely helpful. I needed to have my ring cut and resized. She was very detailed and explained the whole process to me very well.
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June 2023 by Sarah Gipson
Dustin was extremely helpful and knowledgeable when helping my fiancé and I purchase wedding bands. He went above and beyond t find what we were looking for and I would recommend sanborn jewelry to anyone looking for a jeweler.
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June 2023 by Seth Sawyer
The staff was extremely helpful, and provided expert advice. They were able to help me in a timely manner, and I would highly recommend them. The quality of their products and services will have me choosing them again.
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June 2023 by Super Duck
The young man that helped me with my selection was very polite and eager to help. He has helped in the past and I would not hesitate to use him again. Thank you
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June 2023 by Corey Anne Ambrose
Our family grew up with the Sanborns being our trusted, highest quality and kindest jewelers. Walking into Sanborn's is like walking into my happy place. I had 3 ring resized, and I didn't even have to go in to pick them up.when I received them, they fit me perfectly. Just as I predicted. I give Sanborn's Jewelers recommendations all the time without any hesitations. I am so grateful to have the best, top knotch jewelry store and Jewelers right here in Muskegon. You're the Best Sanborn's ? ?
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June 2023 by Clay Alchemist (Clay Alchemist)
Absolutely love the quality of the engagement ring and how reasonably priced it was. Had a custom blue moissanite ring made. Very happy to find a local jeweler who works with moissanite!
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June 2023 by Mark Tice
The associate Jenn was kind,courteous, knowledgeable. She was up to the task. Most of all friendly.
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May 2023 by Nolan Throne
Can’t complain too much as some of the issues I had were out of Sanborns hands. The wait time I was told was 2 weeks but turned out to be near 6 weeks as they couldn’t get product from their supplier. No big deal there, biggest issue I had was the lack of communication. On multiple occasions I’d call to get an update, was told they weren’t sure what was going on and they would call right back but wouldn’t hear anything until I reached out again a few days later.
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April 2023 by Jacob Mitchell
I had a great time at Sanborn's. Me and a friend of mine went to their Men's night event around Christmas time to buy jewelry for our girlfriends. They served us drinks and food and we got a 15% discount! It was a great experience. Amber was so helpful to us, answering all of our questions and providing great overall service. And my girlfriend LOVES her jewelry and gets complimented on it all the time. I recommend visiting Sanborn's whenever you're in need of some good jewelry.
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March 2023 by Wally Frantz
Have purchased several pieces of really nice jewelry there also have had custom jewelry made there to they do a beautiful job and Amber is a sweetheart
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February 2023 by Gina W.
Top notch! The jewelry selection is amazing and customer service is top notch. I highly recommend this jeweler.
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January 2023 by Allison Ortquist
Getting my ring re-sized was an easy and quick accomplishment at Sanborn's. Dustin was very helpful and friendly. He even gave very helpful information regarding men's wedding rings as well (which I will be going through Sanborn's to buy in the near future). My ring came back beautifully polished and I couldn't be happier!
