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March 2024 by Lee S
Recently, I received a quick diagnosis of a high/low tire light staying on even after airing the tire. And a "reasonably priced"* repair was done at Sam's Club.A very good experience.Good service, knowledgeable, friendly staff at Sam's Club. ***** :)*(Repair was priced much below my usual car repair service (Betten)...Just before Christmas, a different light was staying on and at Betten, I was charged over $100++ for just the computer readout, no repair!!! )
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November 2023 by Christopher Cantrall
I guess they don't guarantee there warranties I bought tires with a 180,000 mile warranty and let's say only about 40,000 into the warranty tires are falling apart they said they will not make good on the warranty absolutely disappointed and will never return
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May 2023 by Toni V.
Our rating is for one of the workers helping in the self checkout area. We were having problems finding the grill on sale and he not only took us to it, he got a large cart, loaded it and helped us to the front. Thank you Josh, it's not often you find such great service nowadays.
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March 2023 by E'Lexus Malenfant
Honestly these guys are awesome and helped us out a lot! Thank you Ben, and all of the other men helping us out with something that other shops messed up
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March 2023 by E'Lexus Gutierrez
Honestly these guys are awesome and helped us out a lot! Thank you Ben, and all of the other men helping us out with something that other shops messed up
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May 2022 by Nate N Syd
Was kicked out of Sams Club because before 10am it’s “plus” members only. It’s 940 I said we’ll shop until 10 then check out she says no you can’t even be here! Wow Sams Club. Got a membership and can’t even shop!!! Ridiculous me and a few other people in that very moment decided we are cancelling our memberships!! Had to take my wife and kids elsewhere
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April 2022 by Tracey Howell
Was inquiring after tire sensors, and I was able to get them installed the next day. Good pricing.
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March 2022 by Harry R.
They have this little area in front of the store that I guess could be considered a cafeteria. The food is more of the fast-food variety, hot dogs, pizza, pretzel, bag of chips, fountain drinks, etc. While I've never gone to Sam's Club, just to eat, I do go to the dining area after, or before I start shopping. The limited menu is very inexpensive. You get a (HUGE) hot dog special....a dog and a pop for about $1.50. But today, I opted for the pizza special....large slice and pop for about $2. I chose the supreme pizza, but they have other varieties. Service good, pizza served hot and greasy. Nice little unhealthy meal within anyone's budget.
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March 2022 by Michael B.
The less than stellar management has shorten the gas hose's at the pumps. So half the pumps are use only 30% of the time. They did this because they are so busy. So now I'm guessing they are wondering why the line are twice as long at the pumps the other cars. I'm can see why not everybody can be astronauts.
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January 2022 by Reegan Jean-Louise
My experience minutes ago was awful with customer service. She wouldn’t let me move or tap the screen to continue my purchase as she was trying to make me apply for the credit card after I told her no 2 times politely and finally at the end I said that’s enough I said not today and she finally left me alone. That’s how people get drove out of places. She was rude and very forceful about trying to convince me after multiple times telling her no.
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January 2022 by Pam H.
Just want to give a shout out to the optical department in Muskegon. They are the best! This is my second year getting glasses through them. They are extremely courteous and very helpful.
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December 2021 by Osvaldo Ramirez
Waste of time. Ordered tires and never received them due to their error of ordering tires that were sold out. Wasn’t told my order was canceled until a week later after I went to the store. They never answer their phones either.
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December 2021 by Melody Joy
The worst service I’ve ever received from any mechanics anywhere. They lied multiple times and management was no help. Such a waste of time and money.
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October 2021 by Susan M.
There is only a five cent discount for fuel. The wood here isn't that good, thin kindling. The lines to checkout were horrendously long! Luckily, I used scan and go to pay for some stuff.
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June 2021 by Susan Byrnes
worst shopping experience in awhile! refused to take back empty bottles even though they were bought from there. upon checkout, the machine wouldn't read my bottle return slips. so instead 9f getting me my $$, they just say, have a nice day! REALLY
