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February 2024 by Brenda Stanley
This place is amazing I had 3 cats fixed here and they was amazing with all 3
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January 2024 by Eggn't Egg
How y'all gonna have a parking lot but not keep it clear so people can pull into the main lot?
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January 2024 by John Armstrong
Great people, care, and services offered! The new clinic offers so much more than the old one!
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January 2024 by Terry Dault
Kind And caring staff. . .
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January 2024 by Stacy Stoner
Very awesome experience. Staff is very nice, friendly and patient with all my questions.
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December 2023 by Lauren West
I appreciate the staff here. They make you feel comfortable and they really care. Thank you, Big Lake ❤️
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December 2023 by Virginia Schmock
I took my lab for general office visit and rabies shot, they were so gentle and helpful with my big girl. Would recommend full heartedly. Good job, ladies..
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December 2023 by Jeff Bingham
Great service returned calls for pickup Great staff
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November 2023 by Rob Hildreth
This place is great! I had to bring my sick cat in and they are honest and straight forward I wouldn't hesitate bringing my pet to them.
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October 2023 by Kristen Stewart
Have been coming here since it was Pay it forward and so far I have been pleased with the care I have received for my pet. He will be having surgery soon with you and I am confident in our new doctor
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October 2023 by Lisa Morisson
Big Lake is very understanding and Compassionate I called 1 day because my cat was not doing very well. I was very hurt, BIG Lake got me in the same day! Our animals are our family and BIG Lake is very heart warming..they understood the pain I was in..they did absolutely wonderful with fatman...I'm very satisfied if I could rate 20 star they deserve that, when I took him before for his rabies, he had an ear infection that was very bad, I told them I just didn't have the money getting his rabies, I didn't have a penny, when I went to check out, she handed me a medication..I said I couldn't afford it, she said, well the doctor told me just to give it to you for his ears, I couldn't move as I was numb, I have never in my lifetime have a vet give me anything, after a few days of putting that in Fatmans ears, wow! His personality changed, like wow, the pain is gone..BigLake animal clinic is absolutely amazing!!!
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October 2023 by Patti Ross
I will travel from Rockford to Muskegon because they treat my pets and it's with respect and care.
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September 2023 by Alyss Belanger
Dropped off my foster to be neutered. When I came to get him after surgery, he was quite literally SOAKED with urine. The entire potty pad was saturated and after taking my cat out of the carrier, there was an entire puddle of urine in the carrier itself. I'm absolutely disgusted. I brought it to Alexis and the excuse? "Oh well then he must've just gonea couple seconds ago." The actual volume was more akin to a 200lb human, so you'll have a hard time convincing me it was one time that had JUST happened.He was just neutered and has been laying in his own urine, his fur is soaked down to his skin. This wasn't one tiny little piddle. This happened over the course of at least a couple hours. It's like they put him in th carrier and didn't bother to check on him again. Inexcusable.
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September 2023 by Lexi Williams
Great service they were amazing with my kitty and are extremely reasonable! Keep being the heroes that you all are!
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September 2023 by Julie Wild
The service was excellent the veterinarian really cared about my pets I love going there