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January 2024 by Dexter Kimble
Lost my deposit slip and didn't want to give me my 50 back knowing he know me and seen me as well as wrote it down but because I didn't have the lil receipt didn't want to give me my 50
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December 2023 by Linda Mckinley
The room we had was not clean and was garbage behind the refrigerator and the sheets were dirty.
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December 2023 by Markaveli Ware
Rooms are terrible along with bathrooms very old feeling for the amount of money you have to pay for it. Towels dirty linens dingy. Will never stay there AGAIN!
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December 2023 by Kenny Crewse
Rooms were disgusting, we had to clean the bathroom when we checked in. The manager yelled at my spouse when we checked out and tried to refuse the return of our deposit because he said the room was messy after we left, apparently they expect customers to do their own housekeeping. I definitely recommend staying someplace else if possible.
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November 2023 by veronica mccoy
Jerry was so helpful and amazing at the front desk. We had some issues and he accommodated us to the fullest. I will definitely be returning.
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November 2023 by Lisa Herrera
Only the best place to stay in town also the cheapest I'm actually pretty blown away I've stayed three times in all three times it has been peaceful the rooms are nice and how awesome are the hard floors... all the staff has been really welcoming and helpful also very kid friendly I've noticed Extended Stay families and their children playing happily outside also love the fact there's not drama or craziness unlike every other hotel in Muskegon like I said I'm actually pretty Blown Away
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October 2023 by Tri J.
Good work front desk Jerry Gilbert and good service and respectful he made sure I has clean towels and sheets.. microwave etc.
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October 2023 by henry butler
I read the reviews and decided to go against my better judgement. I regret staying there. Google Maps couldn’t find the place. I had to ask directions from people. When I found it. I did not feel safe. I originally booked 3 nights and asked the receptionist if I could book out early. She said yes. So I did. After I booked out she said I should ask Expedia for my refund. When I ask Expedia they direct me back to the hotel. I am still waiting for my refund. I would not recommend this hotel to my worst enemy. Stay far
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October 2023 by Helen Gesell
This is my 2nd time here. Staff has been very helpful and considerate. Talisha was very helpful. Both times the beds were clean. The bathrooms do show some wear, but as long as they are clean, I'm ok with it. This current bathroom needs some Polish grandmother cleaning, and some paint. Internet is still available under motel, and I wish the "A" door had a fully functional lock. The fridge, microwave and surfaces of sidetables, dresser and desk were clean. It's an inexpensive place, but as long as it’s clean and maintained, I don't mind old.Rooms: Rooms are ok - bathrooms need attention (scrubbing - painting).
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September 2023 by Stac Allen
Female owner is very rude an ignorant..walks the property day an night acting an caring herself as tho she's better than all of those who rent there an comes in contact with...room wasn't supplied wit a basic phone line for even emergency calls,or a microwave,and apparently fresh towels everyday is an extra charge,not jus supplied with the cost of the room...I recommend that u stay sumplace else than the Oyo motel
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September 2023 by Brett Holdeman
Convenient location for Unity Fest at The Landing, shopping at Meijer, and US31 & I-96 access. Room was awesome and secure access to the building a plus.
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September 2023 by Reggie
I'm not saying this is the greatest hotel you could be at. But 39$ a night , room was clean , nice bed and pillows. I'd stay here when in the area just for the price. Rooms feel like they forgot something (microwave), but definitely exceed rooms I've had at 70$ a stay. Be open minded when renting cheap rooms I'd recommend to the one stars. If they wanted more should spend more. I'm a minimalist so this place is 5 star to me for the price.
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September 2023 by Lordiss Warrior
AWFUL HOTEL! IT IS A COMPLETE CATFISH!!! The pictures online are NOT the true pictures of the hotel in Muskegon! The ONLY things that says OYO are the bed shams and the credit card reader. I looked at 2 rooms and 3 of the 4 beds had bed bugs. The bathroom in the first room was also dirty. The outside of the hotel was sketchy and the customer service number goes to a hotel in New York. I was told that my card would not be charged and I was charged for my entire stay. DO NOT STAY HERE!
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September 2023 by Juli White
Don’t ever stay here. Pictures online are not accurate. Rooms smell like mold and smoke, windows are broken, glass in the parking lot, locks are broken, very unsafe and unsanitary. The OYO experience team is an absolute joke. They won’t contact you in 24/48 hours and they will not give you a refund. Stay far, far away from this place.
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September 2023 by Vladislav Mendelevich
NEVER EVER AGAIN !!!!!!!!!!1.0Liked · The mattress was kind of comfortable.Disliked · Motel feels like social housing for random people; room we got was uncleaned; lack of towels and all of them black and yellow stains all over; us and other guests complained about bed bugs; no coffee machine in the room; no hot water at some times; lights didn't work in the room; pillows were hard as a rock; NON smoking room smelled like strong cigarettes & weed; all motel smelled strong from SMOKING ; value of money DID NOT worth the price; they asked for $50.00 deposit cheque, and hardly returned it back at check out; outside by the windows someone was blasting loud music after midnight for couple of hours; during early morning people from nearby rooms yelled and cussed each other out; no microwave in the room; felt like in prison; we waited till early morning to escape of this place and had a very bad feeling of this place; we worried that our car in the parking not get damaged. NOT RECOMMENDED IN ANY CASE. NEVER EVER AGAIN!!!!