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January 2024 by USA
The pharmacist is an idiot thinks he knows more than a medical doctor. don't go there if you want to actually get your prescriptions filled.
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October 2023 by lillian garzelloni
I visited the drive through Meijer Pharmacy on Norton Ave feeling like I was on death’s door. It was my 3rd pharmacy visit this morning trying to obtain a covid test covered by insurance, or at least buy one through the drive through. Every other pharmacy I stopped to was rude, and insisted I must come inside to purchase a test. Jazzy at Meijer checked my insurance, sadly the tests weren’t covered, but she was happy to sell me one through the drive through. Her smile made me feel just a little better, and she took the time to check for me and didn’t make me parade around the store while sick. No clue if Meijer employees get a pat on the back for a positive review, but Jazzy deserves some recognition.
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April 2023 by Lia Sunshine
Meijer needs to put a system in place addressing customer concerns. Once complaints are made customers should be able to be treated with respect, rather than have their issues brushed off, minimized, told that "well they probably treat everyone that way" and excusing the ill behavior of certain customers based on race. Not being absolutely careless and saying "well it's the world we live in ya see it all the time on the news" especially when children are racially targeted by adult customers. Customers should not have management hang up the phone in a customer's face without even a you have a good night too or even a goodbye. I can completely understand why so many people of color refuse to shop at the Norton location, a lot of the customer base is rude, and will actually block you from shopping easily or comfortably. Management is completely oblivious, and denies there is an issue, yet states "well we can't kick anyone out of the store for dirty looks," as if I ever once asked or implied that was my intent. I stated clearly that the ladies involved were purposely preventing us from accessing items I wanted to purchase, despite saying excuse me and asking repeatedly to get through as they chit chatted. smh I just called and complimented our cashier a few visits back I got such a lovely welcoming greeting. This time with the knowledge that I was calling to ask about any safeguards or protocols the store had in place was hung up on as soon as I was answered, and the given the run around for over 10 minutes, until finally reaching complete disregard. I don't rarely give negative reviews, or reviews at all, but when my babies feelings are hurt it's my job to advocate for them, and anyone else's children who may end up facing the same degradation, and microagressions there. This is the fourth time in a row we've had a simular issue at this Meijer. It is obviously the culture of the regular customers there.
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April 2023 by Mark Ward
Your pharmacy has gone down hill. I have had to make three trips just to get my prescriptions. One was called in on a Friday and wasn't ready until Tuesday. I will be switching to another pharmacy (Walmart) for future prescriptions.
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December 2022 by Duane Johnson
This is ridiculous. You can get as many as you want if you have a bridge card. This seems like discrimination
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September 2022 by Cathy Marshall
Tried online ordering. They substituted an item and when I declined it and was sitting in the pickup area they called & said I’d have to pay full price for remaining item. Before I had a chance to decide what to do they cancelled the order on my app (without asking me) I am so mad!!
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February 2022 by Darrell Caviness
Meijer mistakenly filled an old prescription. I took it back but was told it was inconvenient to take it back at the window. I picked it up at the drive thru. My insurance was charged for a prescription I don't need but the associate working @ 10:20am didn't care to correct the problem.
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January 2022 by Michael McGrath
It's a pharmacy within a Meijer store.
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December 2021 by Allison Marek
Thanks to Alex who really helped me out today. I needed pain meds after a dental procedure and it was tied up with my insurance. She got it resolved in 10 minutes even though the pharmacy was clearly slammed and was super compassionate. She waved me down as I was wandering around trying to distract myself from the pain. Seriously Meijer, give this woman a raise and find more people like her. She is the opposite of all your negative reviews.
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December 2021 by Sarah Hickey
Just went into Meijer (like everyone else in town) last minute to grab the last few things for Christmas tomorrow. Yes 4pm on Christmas Eve, I had the most PLEASANT experience. Cheerful, smiling employees working SOOOOO hard. Bryce in the self checkout moved the line through so fast, the whole shopping trip took twenty minutes from start to finish. I am SO impressed! thanks Meijer employees, merry Christmas to YOU!
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December 2021 by Mary Cole
Meijer Pharmacy the staff there is so delightful and helpful and ask too many questions and my medicine is always on time
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December 2021 by Kimmy Lappo
Always under staffed and customer service is a low priority. I rarely use this pharmacy unless I’m desperate because of all the horrible experiences I’ve had here. I love shopping at Meijer for everything else and it has the best staff other than the pharmacy.
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November 2021 by kathleen carrier
Unfortunately this pharmacy has not been very helpful. Its usually the third time I call that someone will pick up to assist. The staff seems unwilling/unmotivated to problem solve when it comes to issues regarding my prescription.
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November 2021 by marian kelsey
I have had issues for about a year getting a specific medication and syringes. This pharmacy has entered information in wrong so that insurance won't cover the medication when it's due (they enter that he got a 30 day supply when he only got 20). Then one month I am told I don't have to pay for syringes, the next month they want $7.00 for 2 (they cost about $0.40 each). I would rate 0, but yhat is not an option!
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October 2021 by Bonita Boyd
I really like this place always kind and professional. Diamond is truly a gem, seeing her sanitize her workspace speaks volume during times like these!