Meijer Pharmacy on Norton Ave receives mixed feedback from customers. Many reviews highlight a very professional, friendly, and helpful staff. The team is described as thorough, checking for medication interactions and pulling strings to fill prescriptions promptly, even same-day. Staff members are noted for their kindness, such as happily assisting sick customers at the drive-through with a smile and taking extra time to help, which creates a positive experience. Customers recommend the pharmacy highly and have switched all their prescriptions to this location due to this excellent service. However, significant concerns are raised about the broader store environment and management at the Norton location. Complaints indicate that customer concerns, particularly regarding racially targeted behavior from other shoppers and the distress it causes, are often brushed off, minimized, or met with complete disregard. Management is criticized for being oblivious, denying issues exist, and for a lack of protocols to address such problems. Instances of being given the run-around, being hung up on, and feeling disrespected are reported, contrasting sharply with the praised pharmacy service. This has led some customers to state that the regular customer base can be rude and prevent a comfortable shopping experience, making them feel the need to advocate for change.
Very through. If you're on another medication and you were prescribed a new one they will tell you if you should or shouldn't mix it. Very professional and friendly staff.
June 2025
The pharmacy staff was able to work with the insurance and get my prescription ready very fast. I truly appreciated it!
March 2025
Always friendly, and always will pulling the right strings to get my medications same day. Unlike Walgreens! 10/10 recommend. I have personally switched all my prescriptions to this location and could not be happier!!
