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March 2024 by Anna
Cat is an amazing salesperson, she has a listening ear to details and patiently smiles until we find the right piece! Sarahi is amazing too!
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March 2024 by Brenda Davis
Cat is awesome. She has great customer service. She goes over and above to help the customers me and included and I just feel like she would be a great addition to be manager And she is very dependable. She’s been there for a few years now because I’ve been with Kay since they opened in the Muskegon mall so I feel that you should make her the manager sincerely, Brenda D
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March 2024 by Larry Davis Sr.
Every time I come into Kay cat is always smiling happy it’s just a wonderful experience to be at this case my whole family come here so y’all need to make up manager because she’s awesome. It’s a good experience to have this young lady here. Thank you.
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March 2024 by Aubrie Worley
They did a great job with resizing my ring and the two woman there were so sweet! Kaylah helped me process my service request and was just amazing! Definitely will be going back to Kay for any jewelry services I need in the future:)Also my ring looks so great after it was done! :)))
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March 2024 by David Derby
Cat helped me customize the perfect ring. She was very helpful and patient while I looked at all the different options. She knew exactly what needed to be done. When I made the final decision on the piece she did the rest.
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March 2024 by Jordyn Burel
I had such an amazing experience picking out my wedding bands. Cat helped me try on many different styles and had great ideas on what would go well together. She took my vision and made it come to life even better than I had hoped. I now have such a unique gorgeous set thanks to her.
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March 2024 by Zayra Carrizales
Went in the other day, staff was really helpful and nice!
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March 2024 by Jnah
Employees were very friendly and knowledgeable with great variety and very sparkly diamonds. If I ever get engaged I’ll definitely get the ring from here!
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February 2024 by Christopher Thompson
The whole team is great! Ron, Cat ,Jon and Allison are fantastic
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February 2024 by Brendanxa
Best jewelry store in town in my opinion.
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February 2024 by Ryanne Hartman
Cat was absolutely amazing! My fiancé and I came in 3-4 times for multiple items for our wedding day and she was so patient as I can be very indecisive. She went above and beyond and we will be back to work with her for all of our future jewelry needs!
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February 2024 by Noah Dykstra
Cat helped us with a very complicated order, we had 3 different appointments with her before finalizing and ordering everything we wanted. She went above and beyond providing amazing help. She was super friendly and made sure we took advantage of every possible deal we could get. Will 100% be back and recommending Cat to friends and family.
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February 2024 by Liz H Byers
Over the years I have given kay jewelers many chances. First chance was in 2013. And they accused me of taking tweezers and pulling the stoned out. In 2014 Kay jewelers refused to sell my husband a piece of jewelry. And now at this location they refused to clean my wedding ring. With out the paper work. I should have learned my lesson the first time in 2013.
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December 2023 by jakob Carlisle
Everyone was super helpful had a great experience if you have the chance work with Ron he was awesome and really helped me find what I need for the right price!
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December 2023 by James trouche
Great place to buy if you want garbage jewelry that the company doesn't stand behind. I bought my wife a pair of earrings and within two months one of the pearls fell off. We took them in and they repaired them for the pearl to only fall off again a couple of months later. After this we don't want them and just wanted store credit and the manager refused. It's not worth it to have them repaired every couple of months for the rest of our lives. They are obviously not high quality and Kay should be embarrassed to even sell them.
