This JCPenney department store in Muskegon is a bigger store at the lake mall with lots of variety and options. Customers find a wide range of national and private brands across apparel, footwear, and home furnishings. Reviews note the store is clean and has great prices, with many always saving big. The selection is great and they carry a lot of sizes, though some note a limited plus size clothing selection. Staff are frequently described as very nice, kind, and very helpful. However, service can be hit or miss, with some employees being knowledgeable and helpful while others are less informed. Prices can also be hit or miss, so checking online for discounts is recommended.
Great sale on towels. Purchased 4 piece set. Same old Penneys and they are still in business. Kudos to them.
January 2024
It's great that they have a Big & Tall Men's section in the store.
December 2023
My visit here was great. Found a present I was having a hard time finding and got it at an excellent price. It was well lit, clean and the employees were helpful and friendly.
