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“I visit this location a day ago and I just want to bless Kayla Q she is the perfect example of how customer service should be seen and heard in all businesses around the world. The woman really amazed me with being gentle,nice,kind and caring for every customer she encountered. T - Mobile really won me just from Kayla being so gentle with me under stress and all ? she is a KEAPER !”
“Store was neat and well organized. Called ahead to make sure they had the phone I wanted, which they did. No wait when I arrived and the guy working was super helpful and friendly.”
“I recently took over this store and would like to apologize for the previous owners. I am happy to say since I took over this store I have turned the store around. I’ve worked in cellular communications for over 15 years . Most phones come with 2 months of service , which is why it might be a little more then some. That’s how my store works each phone comes with 2 months of service. I will do anything for my customers and am happy to say come see me in the Lakes Mall. Sincerely, New Owner”
“Rhonda and Ben were incredibly helpful. Came to get some changes on Monday. Ben informed us an appointment would be a better fit for us, made a us an appointment for the very next day. It was perfect, we came back the next day. We were 1st in line, Rhonda had us in and out in 15 minutes. Incredibly grateful ?”
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“Heather was amazing! Very knowledgeable and informed me of all of the features and benefits of all your phones. I didn't feel pressured at all. Definitely recommend coming here.”