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January 2024 by Sharon Richards
Customer service excellent.
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January 2024 by Jake Klumpp
Absolute horrible company, can’t get a hold of nobody from customer service. They scammed me on a pair of shoes They will cancel orders left and right and send you half of it any cancel sale items you buy. They’ll respond to this review in two seconds but I can’t get nobody on the phone. why don’t you call me Finish Line you got my number otherwise I’m going to the BBB
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January 2024 by Jakes Outdoor Services
Absolute trash company can’t get a hold of nobody from customer service. They scammed me on a pair of shoes They will cancel orders left and right and send you half of it. When items are on sale online, they sell them to you take your money and then tell you they’re out of stock. Two weeks later while you’re waiting for them to be shipped.
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January 2024 by C Thms
Seems ok. Staff was nice and helpful but not what we. needed. We will come back and check again. It really seemed like a good place.
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December 2023 by Abigail Sykes
the staff was so rude… wouldn’t help us with our questions. let alone even grab us our shoes so we can buy them? isn’t that your job? I work in retail in Woodland mall and I can’t even IMAGINE speaking to customers like that.
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July 2023 by Jason Buehler
I like shoes and this place has them!
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May 2023 by Jordan
Staff were rude and didn’t wanna do their job. Took 20 min to get some shoes to try on. I would not go in here. Foot looker is somewhat better
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March 2022 by Jennifer Hancock
It's a nice store but not a lot of kid brands in their size
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January 2022 by Roy .Vanas
Very clean store. They didn't have what I was looking for but I enjoyed my visit there
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December 2021 by Daughn Phillips
Need better customer service for salesperson. I inquired about a specific size and was told "I don't think so but you can look". And I was the only person in the store. Hmmm....
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August 2021 by Jeffery Field
Used to be much better with larger selection, half the men's section is Crocs.
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August 2021 by Jereamy Reed
Great selection of shoes!
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June 2021 by bobbie jo french
Although I didn't make a purchase today, This is by far my FAVORITE SHOE store
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May 2021 by Josh Brugger
Management and customer service lacking significantly. - Went to pick up a pair of raffled shoes and because we registered by Josh rather than Joshua, the manager refused to release them. Offered a copy of my social security card as further proof of identity. Response- corporate policy was that the names had to match because managers had been giving shoes to people with the wrong identity. Seriously? Thanks for holding those of us who are actually the people who won the raffle responsible for those who are stealing and the managers who are helping them do it.
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March 2021 by Tracy Kehr
They may not have the size in you need, but other stores don't either. If you have special needs sizes, just get a coupon and order online.
