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September 2023 by Carson M.
I have been going to this gym for 2 years and I'll admit, it's a Little Dirty but there is one thing here that makes this gym the best I have ever been to. The People. Everybody that comes to this gym is kind, and everyone is looking to improve themselves and each other. 5 Stars!
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September 2023 by Troy McManus
I signed up excited for the ability to use the gym 24/7, so I was disappointed when I went to use it the first night and the key they gave me to get in didn’t work. I brought it up the next day and the general manager knew the card she gave me was bad, told me to throw it out, and gave me a new one. This key worked for about two weeks and then stopped working also, leaving me locked out and unable to lift once again. I was just hoping for a reliable place I could get my lifts in, but I couldn’t even get into the building to use the equipment I paid for.
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August 2023 by Giovany Acevedo
Excelente gym clean and great management
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March 2023 by Amber Marks
We just moved to the area and wanted to start their 30 day free trial to see if this is the gym we would like to go to. We set up a meeting with Robin only to find out when we get there, that they can't give us the free trial because they can't prove we're local without a Michigan drivers license. Even though we had multiple other forms of address identification proving our local Michigan address, she would not accept it. Of course we could sign up for a membership or pay for a day pass with those other forms of address identification, but not the free trial. Would not recommend. She was rude and completely unaccommodating. We wanted to support a local business but instead we're going to have to go with a chain.
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March 2023 by Amber B.
We just moved to the area and wanted to start their 30 day free trial to see if this is the gym we would like to go to. We set up a meeting with Robin only to find out when we get there, that they can't give us the free trial because they can't prove we're local without a Michigan drivers license. Even though we had multiple other forms of address identification proving our local Michigan address, she would not accept it. Of course we could sign up for a membership or pay for a day pass with those other forms of address identification, but not the free trial. Would not recommend. She was rude and completely unaccommodating. We wanted to support a local business but instead we're going to have to go with a chain.
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March 2023 by Lee Ann Clausen
I have been trying to contact corporate, leaving messages with Robin, the manager at the NM Location. We canceled our membership in 2017 and our account is STILL being charged! We moved over an hour away over TWO+ years ago. They are claiming we "renewed" our membership July 2021, ironically we didn't even live there then. Why would we renew a membership when there is not a location remotely close to us?!?!?! I have called Robin about 6 times now, she has assured me that someone from corporate will call me. She also told me that someone did try to call, however there was no voicemail left nor any missed calls. This is absolutely ridiculous!!!!!!!
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March 2023 by Richelle Elliott
The best Gym in Muskegon! This has the most comfortable and friendly feeling about it , its clean and has the best variety of equipment , great environment to train in , great prices ! Love this place so happy I walked through the door, 100% recommend this , you cant go wrong!
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February 2023 by Amanda C.
My home gym closed. The manager, Robin handled transferring me to the North Muskegon location. She's always upbeat and dedicated. She even waves and says hello when she's there on her personal time. I would recommend. Everyone that I've recommended loves it. It's not enormous, but it has all the equipment you need. It's Muskegon's "Go To" for free weights.
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February 2023 by AMFK
Refused to yake me off there call list. Had to threaten with the better business burrow to get them to stop. Would advise staying away
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July 2022 by Ethan Carmean
Highly recommend this gym! The Gym is always very clean, has free weights, and a sauna!! Staff is always respectful and helpful. 24/7 access which is very helpful.
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April 2022 by Russ Secrest III
I have a group of 11 kids I bring there at 6:00 a.m. every morning. The way equipment is always clean, nice little organized gym for being small, And an excellent little cardio area downstairs, and there's also a mat down there that we use for wrestling practice. Sometimes. The only thing that I can say that's a bummer is actually the locker rooms. If we didn't have to shower or use it, I would definitely have given this place a five.
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April 2022 by Andrew Bush
Got 3 emails from this fitness center due to same name and told them to remove me (my email) as I’m not sure how they even got my email address as it’s not what that person would have told them. The woman I spoke to was very rude and hung up on me the first time. Took 4 more attempts immediately to connect to someone again. Same woman answered and was saying she would take care of it but said she said that before. Which is untrue. If i I was local to this gym there would be no way I’d want to be associated to it. May be a good gym or no, I don’t care, but people/ relationships are what grows this business and this woman is an obstacle to that. And she’s a greeter I assume (telephone/front desk/reception)….. glad i live 1,000 miles away! Good luck MI people!
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April 2022 by dale zuder
The manager there has called me a liar twice and had to call me both times to tell me she was wrong I went there again today to be met at the door and told my traveling guest card I pay for can't be used there and chased out the door I will never set foot in that place again and I am calling corporate today
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January 2022 by E M
I called to get their full membership price and what's included. They refused to give me info over the phone. They require you to come in to the facility, in order to get any information. Pretty inconvenient and poor customer service.
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October 2021 by Joseph Beacham
Lots of broken equipment but if you can work around it you'll be fine.
