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“I have been with my bank for almost 30 years. I have never been denied a loan before. Route 31 stepped in and got me the loan for the car I wanted that my bank denied. Interest rate was lower and so were the payments. I'm a very satisfied person. Thank you”
“They have been the very best Jenny and precious in collections are very good at helping people when they get into tough situations I really appreciate them a lot”
“I had my card become compromised and talked to Sue about the false charges. 10/10 she was amazing. Got the paperwork sent filled me in on when my new card would arrive. Give that girl an extra lunch break or something, she's doings some serious work.”
“LFCU is a great place to do your banking. Mu husband has had an account there for over 40 years, and his father before him. Although a bit of staff turnover (since COVID) the staff is always very friendly and especially kid-friendly. They have a good driveup, ATM, and regular inside service hours. They also offer online banking, Zelle transfers, mobile check deposits - all the modern options. I recommend this place to anyone.”
“I have been a member for app 40 years never been a better place to bank. I was with them before name change and have seen the exact same service since. Rates are always better than traditional bank. Laketon Branch went above for me on Tuesday which they did on thier own --no asking. I will continue my banking there and i always recommend them to other !!! Way to go Laketon Branch --you made my day!!!Barb”
“Had a slight error at the bank today and I called and reached Sue from M.O. at the call center, she was super friendly, very helpful and a great conversation! Thank you so much for having someone like her on your team!”
“I highly recommend Michigan Coastal Credit Union. I have now done two auto loans through them. They have always made the process simple and seamless. They have very friendly and knowledgeable staff. I always enjoy working with this credit Union!”
“I had a car loan there just finally paid off last month.. yeah me!!? my interest rate was great the associates are all wonderful and very friendly im happy to be a customer there”
“I’d Highly recommend Anyone to bank with Community Choice Credit Union, the customer service we received was Phenomenal from Ethan to the beautiful ladies that also helped my fiancé and I take care of all our needs. They are definitely for the community and we couldn’t be more grateful to have them as our bankers. Thanks again CCCU!!!!”
“Most of the negative reviews are entitled boomers trying to pin LMCU by being review bullies. Anytime I need something they do they best they can and usually pretty quick. Sometimes they are busy.... no you can't cut in line even if "it is really quick." Just be realistic think to yourself "if I worked here how would i want to be treated" and stop pretending you have a better understanding of how a bank should operate with your 30 years of shop experience...you 1 star people just sound like entitled yuppies.”
“Been here for years. They are more personable than other banks and the app works more smoothly and is more user friendly and easily navigable. I have accounts at 3 Muskegon banks, and Independent is my favorite.”
“Always an amazing experience. Recently had a GREAT experience with the branch manager Wendy Rake! She went above and beyond to help us find a solution to our problem super quick!”
“For awhile there earlier this year, they must have been training tellers and then relocating them to a different branch in another city. How do I know? First, because Muskegon only has one branch which is a shame, but secondly, I would go in the next week and those trainee tellers were gone! However, we have had the same tellers for awhile now and the customer service provided is exceptional! They are welcoming, knowledgeable, very patient and quite funny, which I really enjoy! We moved a couple of months ago and Chase is on the other side of Muskegon. I should just transfer banks to something closer with gas prices so high and checking accounts all being so similar. But I really like the tellers they have in place at Chase so I'm staying because of them! Now if the bank decides to start transferring them wherever, then that's what I will do because Chase is a good bank but my loyalty lies with the smiling and friendly tellers they had the good sense to hire!”
“Best location of this credit unions to visit! I have had issues in the past at other branches but I will go out of my way to come here. I was getting ready to put some money down on an apartment and I had 6 months of tips saved up in cash. I brought them in and the teller, Angie, was incredibly sweet and understanding about it and helped me count it all out BY HAND! She was super understanding and I even got a letter a bit later saying she was proud of my accomplishments and was happy to help me out! Y'all if you need anything the folks at this branch do it right!”
“This confidence and trust has been what I have craved for in an expert trader for years now and I am so happy to finally get all this from you Mrs. Murphy sherry for you have proven all what I have heard about you is the true, by investing $500 with Mrs. Murphy sherry I made $6050, it not the profit alone I am glad about but the instant withdrawal into my bank account, I am forever grateful and will tell the world about you, get in touch with Mia on”
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“Wonderful! Wonderful! Wonderful everyone! There is awesome! A well established establishments dedicated to the service of the customers. They will assist you with all you want to do and financing. Check them out. Good to the Bone ? for real,,”