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November 2023 by Vincent Robertson
Now I know why they only have 3 stars this place is not professional they have no communication between them and the customers and act like your just supposed to know the rules… car was impounded wed night called Thurs they told me 175 got me all the way down there and they told me I had to have a release ( have never in my life had to get a release from the police unless I don’t have insurance and proper tags) the lady was very rude and acted like I was supposed to already know that as if I get my car Impounded all the time, I go the police station there closed on a Thursday till Monday so the car has to sit Monday I get the release call and ask how much the lady says 225 and hangs up I get there and she says cash only isn’t that something that you should let your customers know since it is 2023 and most people don’t carry cash so then I leave go to the atm get the money come back pay and then I’m told they had me pay for the wrong car ?♀️ this is why you shouldn’t have your family run your business and maybe update your company so that people don’t have to go out there way to get cash or at least communicate with the customer before they get all the way there I feel like the only reason this place is still in business is because of there contract with the heights ? At least now if the heights ever impounds my car again I know how they are
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July 2023 by Paul Naseman
I own A1 Auto & Toy Repair in Bigrapids.I purchased on 12/5/22. A motor for my customer. 350 for motor 150 parts and labor warranty. Invoice 752228. Motor had a bad headgasket. Filed a complaint with economy auto parts. Told motor would be located. It's been months back in forth can't find one. Now we have been told they can't find our invoice. Now they won't answer there phone. I and my customer will be filing breach of contract and warranty neglect to for fill there obligation. Along with attorney fees. And lost of income
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July 2023 by Glenda Hamp
Great place to get parts!
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February 2023 by Kristina Gordon
The William's Family is FAMILY to me!! *********Just Good People!********$$ Buy - Scrap VehiclesUsed Cars/Trucks/SUV's For SaleFull Service GarageAuto Body Shop - Collision/Repair/Paint/Framework/Custom FabricationsSalvage Yard - Used PartsTowing/Flatbed/ Roadside AssistanceTires - New/Used/RepairsVehicle Auctions (Watch Buyer's Guide or call for dates/times)
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December 2022 by B Fox
It was n a week and fee days during the holiday very affordable great customer service
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November 2022 by Richard Peterson
Got the parts you need
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September 2022 by Leo McCulley
Very rude
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August 2022 by rickey cage
Not good for business ,poor customer service answer the phone when they want to or for who they want to,they junky people
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November 2021 by Dwayne Morris
I don't care what people say Jimmy always been a good person always help you out if you need something if he got it he'll let you know great business Jimmy keep it up we need good places like that
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September 2021 by Donzell Sr. Peoples
Good people you can trust friendly atmosphere easy to do business with and reasonable rates I love them
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June 2021 by Veronica Wysozan
Staff very helpful on the phone and in person. Quick and efficient service.
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June 2021 by Mark Shilton
Very friendly and helpful staff
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May 2021 by Christia Seals
This is the worse towing company I have every had to deal with in my life. My vehicle was in a accident in front of my home. I was not given a option to use a different company. It took me a week to get my vehicle so I can have repaired and then they never even reported back to the police that the vehicle had been picked up by the repair shop so the police can close the report. I would give them a zero if that was a option, but I don't recommend using them for anything. They are awful!
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December 2020 by Cathy Walsworth
This place is a joke! Their customer service is awful if you are white!!!!!!
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December 2020 by Tyjuan Lyons
Great an reasonable
