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January 2024 by tracy mitchell
Set when does Cricket close I'm literally sitting outside waiting for this person to open up the door it says the open signs on but there's a note on the door that says I went next door to grab something to eat I'll be right back but yet they still haven't came back I guess customers don't come first at this place it's over there needs I shouldn't be sitting here waiting in the parking lot for them to open up the door I believe this person sitting next to the me and the red vehicle with her boyfriend while I'm waiting for her to open up the door so I can get service
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August 2023 by Becky pintoski
Maurice Watson was an amazing sales advocate, it was one challenge after another. Despite only being his fifth day he didn't stop until everything was working.
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August 2023 by Becki Michele pintoski
Maurice Watson was an amazing sales advocate, it was one challenge after another. Despite only being his fifth day he didn't stop until everything was working.
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July 2023 by Bridget Ulrey
Constant interruption of service and no customer service to help
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October 2022 by J.R. Ricco
When I moved to Michigan, I naively assumed that all cell phone carriers had reception everywhere.I found out, with shock and horror, this simply isn't so.After starting new job, it was obvious that Sprint/Boost wasn't working here. I asked some locals, all said CRICKET so off I went to this location.As I stood there wringing my hands, choking back tears and counting pennies, sales advocate Gina was my beacon of hope as she guided me thru the necessary processes. So kind, knowledgable and supportive Gina took care of me while we got me up and running with Cricket.I appreciate her compassion moving me through that issue, Gina not only are you one wonderful lady, you're a wonderful tech too. Thank you!
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April 2022 by Robert Landfair
Customer service was great
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December 2021 by Tyler
5G service has .01 MBPS. Service is straight an outright lie. Switched from verizon just because of the 5G service. Verizon 4G service gave me 9-15 MBPS.
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June 2021 by David Priese
The young lady was helpful but my phone is still not working right they felt putting a new chip in it would work so I bought a new chip and the phone is basically doing the same thing that will come up with emergency calls only or only one bar to no bars
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June 2021 by Mitchal King
I would send all my friends to the Cricket store in Muskegon she new exactly what she was doing they're right on top of things good customer service no complaints five star rating
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June 2021 by Miss Billie Jo (Minton)
Usually great service. Today, it took nearly 15 minutes before I was even acknowledged. Very sad customer service.
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April 2021 by lauren Krass
Girls here are great. Very fast and friendly service. I'm a new customer and definelty will continue to go to the apple location with the customer service I received
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April 2021 by Brian Dewolfe
I don't understand why anyone would be so mean, unprofessional, and short with a complete stranger let alone a new customer trying to purchase services. I walked into the store following all rules, I gave a friendly hello and stated what I had came in for. After that it was all downhill from there. Extremely snobby, short, replies to my request. I hope they were just having a bad. Was also very rude to the customer that came in behind me!
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April 2021 by Marisa Eppard
Amazing staff!! Would definitely recommend!
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April 2021 by Janell Suzor
The two women working here are always wonderful and nothing short of helpful! my favorite Cricket store (:
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April 2021 by Unknown
I left with all my questions answered! Thank you for all your help.
