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March 2024 by Koni Howell
Beautiful venue with multiple room choices for small or large events!
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March 2024 by C Thms
Amazing. Highly recommended. Great service and nice quality facility.
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February 2024 by Renae Hesselink
Great place to hold an event.
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February 2024 by Debra Beattie
Barclay Place Event Center has been our venue for the past two years for our Annual Bling Thing Event that supports programs at Hackley Public Library through Friends of Hackley Public Library. I have been personally involved for the past ten years in helping host this wonderful fundraiser. Barclay Event Center has been by far the best venue for our event. The beautiful ballroom, excellent parking and location is definitely a winner for our annual event. We certainly appreciated Dan, Lisa and Loretta for their assistance and support in making Bling 2024 the best in our 11 years of holding this event.Take the time to visit this beautiful venue before booking your next event!
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February 2024 by Bernadette Young
Parking was great with easy in and out for delivery/set up. Facility VERY CLEAN and modern. Loretta, Dan and Lisa so easy and professional to work with. The service was beyond expectations! Thank you, Thank you for helping to make the event successful for our community!Bernadette Young“Bling Thing” participant
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February 2024 by Lynell Hanley
The owners exceeded our expectations for our event. Great communicators. The stress of our event was greatly reduced because of their help and anticipation of what we would need. The center was clean, nicely decorated, and equipped.
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February 2024 by Rosemary Robinson
Just wrapped up our fundraiser for the Friends of Hackley Public Library at Barclay Place Event Center. We can’t thank Lisa, Dan, and Loretta enough for their support of the Bling Thing 2023, and 2024. Very accommodating! Beautiful setting. Many positive comments from our guests.
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February 2024 by T B
Lisa has a problem when it comes to African Americans renting the place, after attending a friend's events & seen how she was treated by Lisa I would not recommend renting this space. I was going to get it for my daughter's birthday but I refuse to spent my money with someone who discriminate.
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January 2024 by Karlie DeCheney
I would 110% recommend the Barclay Place . Lisa was absolutely amazing to work with. She made my wedding day go so smoothly. We even shed tears together when we picked out our venue. Absolutely beautiful venue & all of our guests were so impressed!
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January 2024 by Aaron Franklin
Lisa seems to have an issue when there are African Americans renting this center. She is unprofessional, demeaning, mean, and overall does not make her customers that are spending hundreds of dollars feel like they are welcomed in this establishment. I have heard no problems or issues from non-blacks but the story seems to be the same otherwise. And she didn’t return several people’s deposits over very minimal things like food on the floor in an event center. She shows up at our events, taunting our guest, sweeping around them while the event is still going on when we paid for a cleaning crew and they cleaned after our event! Never again if I could give Lisa 0 stars I would.
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January 2024 by Jene Savage
Lisa was very unprofessional when setting up a tour. The day of the tour I kept calling and calling and when she finally answered she said she didn’t recall arranging the tour of the establishment
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January 2024 by Bay Bae
If you are a person of color, do not use this facility. After your money is paid, you will be treated with total disrespect. I found the host Lisa to be particularly discriminatory against people of color. Please DO NOT SPEND YOUR MONEY HERE!!
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January 2024 by Melba Clark
I would not recommend this event center to anyone due to breach of contract, organizational skills, poor communication, and treatment. I just didn’t feel welcomed. It didn’t seem like Lisa wanted me at her establishment. I was disappointed that this is the space that everyone utilizes in the Muskegon Area. And I didn’t receive a great experience.Lisa stated that I didn’t pay for three additional hours for Friday. I had to email her a copy of my contract. She stated that either way I was not being allowed to decorate on Friday. I was told I’m sorry and we will give you your payment back from Friday and 1 additional hr on Saturday for an event for 300 people. I was told that she booked a wedding this day in error. I would never want someone to miss their wedding when it was an error on Lisa part. However, I did expect for Lisa to accommodate her “error” far more than what I received. The accommodations I received was that she kept my payment from Friday and I received 1hr on Friday December 29, 2023 from 10am-11am. I received 6am start time to decorate Saturday morning for an 6pm event time. She also kept my deposit. I shouldn’t have had to ask her to call me when she made an “Error” After not being in agreement with her, this is when I noticed the change. Her tone made me feel like I was not a valued customer because it was as if I had made an “error” and was begging her to accommodate me for her mistake.Friday, December 30, 2023, I called Lisa and she sent me to voicemail and I received a text that Loretta was next door and would meet me in front. Loretta was sweet as pie. She was full of life and this was the only time I felt great energy or felt welcomed as a customer for that 1 hr.Friday evening December 29, 2023 I found out that there was no wedding. Lisa had a family function at the event center this day. This is when I knew I wasn’t a valued customer, because the “Error” was intentionally done. And she actually breached our contract. I had to make so many adjustments and accommodations with my vendors and my original plans after all the planning and organizing I prepared for an entire year. She received the payment an entire year ago. It was hurtful and I didn’t want to be in her establishment anymore but moved forward because our parents smiling was our main focus!This is why real reviews matter, because after speaking with friends and family about the treatment I received, it seems like this is a pattern at this event space in Muskegon. The Barclay Center/ Lisa forgot the Golden Rule. Treat people how you want to be treated!
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January 2024 by Debra Null
I have planned SEVERAL large and small events over the course of the last few years. The Barclay Place is my favorite place to host special events!The facility and accommodations are simply elegant and beautiful.Lisa & Dan go above and beyond more than expected for the use of their facility.They typically are there before, during, and after with their expertise, support, and help.Thank you for putting your heart, time, talent, and treasure into making other peoples events special.
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January 2024 by Natasha Tornes-Cherry
I attended an event at the Barclay Place and the owner was very rude, unprofessional, and unapologetic. Her whole agenda is to rip people off. If you’re considering reserving this venue, go in with the expectation of your contract being breached and your deposit being non refundable!
