Verizon's Muskegon Heights store offers a range of mobile, 5G home internet, and business services. Customers can conveniently schedule in-store appointments or place online orders, with options for free 2-day shipping and same-day delivery where available. While some customers have expressed frustration with the curbside pickup process, noting that it is not always effective, the overall feedback about the staff is positive. Reviews highlight employees as kind and knowledgeable, with specific praise for one staff member who expertly assisted a customer with phone and internet inquiries. Although some customers have chosen to shop elsewhere due to price or selection, many express a willingness to return to the Muskegon store for future needs. The store’s staff is generally described as helpful, with a few exceptions regarding speed of service. Overall, Verizon in Muskegon Heights is recognized for its dedicated employees and commitment to customer service, making it a recommended destination for Verizon users.
Love comming to this store they always help us out and we walk out happy I think his name is ryne he does a great job he needs to be paid more money lol
March 2026
Came to this location after a horrible experience at the Apple Ave location (Do not go there). The lady who helped me was kind and knowledgable. Was in and out in 5 minutes. Thank you!
December 2025
Friendly and knowledgeable staff. Clean store. The wait until served time could be shorter.
