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July 2024 by Christopher Holtz
Broken gate, Homeless squatters, overflowing garbage, no security cam.
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September 2022 by Crystal Brown
Great place, all size units, fairly clean area
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September 2022 by Mrs. Steinberg
WOW - the service I received from Trisha was outstanding. She was great throughout the entire the reservation process. We will definitely be back and would highly recommend her and Mission Storage to anyone looking for their storage needs
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May 2022 by blake ward
WOW - the service I received from Trisha was outstanding. She was great throughout the entire the reservation process. We will definitely be back and would highly recommend her and Mission Storage to anyone looking for their storage needs
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May 2021 by Dave Hamilton
Simple, secure
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December 2020 by matthew dunkle
Price went up after they expanded. There is no dumpster. Didn't have to much issue with flooding just give the door some room. The lot is paved but when it snows they aren't always quick with plowing.
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July 2020 by Lisa Sims
Good prices. Secure facility
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April 2020 by Matthew Peet
Don’t do business with them. They will keep charging you even when you called to let them know your stuff is out. It’s almost impossible to get someone to call you back and it was just a bad experience all together. Get a storage unit in Ithaca instead trust me.
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February 2020 by Jc VanHaaren
They have unit small enough to store dressers big enough to store sailboats and motorhomes. Conveniently located off the beaten path. Fast friendly service especially when you need a unit in a pinch. Compatible prices.
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August 2018 by Camaro Dave's DIY
You can never get anyone to answer the phones and waste your time driving to the office because no one is ever there, even during open hours. Mount Pleasant office is only open 3 days a week for limited hours. My auto payment on my storage unit ran out and nobody notified me about it until the next month was due, i recieved an invoice in the mail for my payment with a late fee. How am I responsible for a late fee when i was never notified about a missed payment. Finally got a call back after leaving 3 voicemails and they would not take my late fee off even though they never contacted me about my missed payment. I have cancelled my account and took my stuff out of the storage unit and won't be back.
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February 2018 by Dave Darnell
You can never get anyone to answer the phones and waste your time driving to the office because no one is ever there, even during open hours. Mount Pleasant office is only open 3 days a week for limited hours. My auto payment on my storage unit ran out and nobody notified me about it until the next month was due, i recieved an invoice in the mail for my payment with a late fee. How am I responsible for a late fee when i was never notified about a missed payment. Finally got a call back after leaving 3 voicemails and they would not take my late fee off even though they never contacted me about my missed payment. I have cancelled my account and took my stuff out of the storage unit and won't be back.
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May 2017 by Clayton Peacock
No one is ever there to answer the phones. Ive missed my payement period twice because no one is there to take my payements. Im on my fifth phone call to office today, still no answer. Also they dont accept cash.
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February 2016 by Katy Scarlett
No one hardly there to help.