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October 2023 by Laura M.
I have purchased a sleigh bed and a beautiful, American made sofa sleeper from Dave's furniture and I couldn't be happier! At first, yes there were some communication issues, but Dave always called me back or left me a message. The delivery guys were awesome as well. They had a time getting that heavy couch up to my apartment, but they never complained and were grateful for the water I gave them. Maybe people should be a little more understanding when dealing with local owners...at least they care and that's not something I've found in the "big box" stores.
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October 2023 by Marianne Redman
Walked in, saw the recliner. Scored a great deal. Bought chair. Great People!
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October 2023 by Will Rice
Overpriced furniture sales!Personally, I've worked sales for most of my working career, and on of my sales heros is Zig Ziggler. If you pick up one of his books before going to Dave's, you'll be able to count one after the other sales techniques to rush a buyer into purchasing something they'll most likely regret later.I wasn't able to leave the store without feeling like I was having to say no for the 20th time.The same sofa recliner I was looking for in Dave's, for over $3000, I found in a chain store for $800 out the door.
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August 2023 by Edgar Santos
If you a CMU student, this is a great place to get a mattress! Great service and communicated well.
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June 2023 by Chip K
I took a cushion from a sofa (that I didn't buy there) to see if they could repair a small hole in it. The owner said he could repair it for FREE! He did a great job and him and his wife were down to earth and easy to talk to. Highly recommend.
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June 2023 by Lealieah Martin
Went to make an advanced payment on a twin mattress. To find the doors may 8th locked tighter than fort Knox at 6:28pm 30 mins prior to close. Called no answer. I took a recording. All the open lights were on. Yeah you'll see me today dude. I'll be going elsewhere now. I'm appalled I was told I could shove my own mattress in my car. I'm good I'll order from Walmart before I ever use you again.
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March 2023 by Just Jackie
STAY AWAY... HE CAN'T KEEP SAGINAW AND MIDLAND STORES OPEN, sits with shady creepy dirty pals at the table in Mt Pleasant, pays employees under the table in cash, no direct deposit. Does not return texts and calls. He has a missing front tooth, dirty hair and wears shorts and t-shirts. Not professional. I steered clear, avoiding employment there.
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March 2023 by Robert White
Dave is the biggest crook up here in Mid Michigan. Stay clear and go to a store that backs up what they sell and doesnt get rude with a tough guy "New York accent". Your in the wrong place Dave.I dont know how he stays in business.Go to a real store and get the advantages other stores offer.
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December 2022 by Art Troupe
Dave was about to close when we showed up looking to check out mattress prices, literally all the lights off all but door locked up, he opened back up for us to look around and when we found the one we wanted he made sure the price was perfect for us! Very pleased with the salesmanship and quality of the mattress. Thank you for helping to make our honeymoon that much more special! We'll definitely be back for future purchases. We'll certainly enjoy breaking in the new mattress
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October 2022 by Cici B
Great customer service during the sale. Of course. It was close to impossible to get any updates on shipment. I had to call every time and it was always a call back several hours later. After spending over 3k and waiting over 5 months, delivery crew arrived at 8pm to set up. The time frame was “sometime today”. The crew guys had never assembled the furniture I bought so they struggled. They finally finished at 11:30pm and said I had to pay cash for the remainder balance. After uthey called whoever is in charge, they were going to do me a “favor” and take a check. I came here to try to support a small business instead of a big box store and I regret it immensely. So unless you’re buying something in stock and taking it home yourself, I wouldn’t recommend this place.
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October 2022 by Hannah Prior
If I could give 0 stars, I would. My husband and I stopped here today and bought a mattress. We picked out one on the floor, so it had no protective cover. We asked the woman working, she called the owner I assume, and then brought the plastic wrap to us and let us know we could wrap it ourselves if we wanted but the man was out hunting for opening day. So, we drove 30 minutes back to get our roll back truck so we could lay blankets and protect it. When we got back to pick up the mattress there were 2 employees, female and male. They sat and watched us struggle to pick up a king mattress. We asked if there's anything they have to help take it out, the answer was no. These employees continued to sit and watch us struggle the heavy mattress out the door. Are you paying the employees to sit and watch? I own a business and would've been embarrassed to watch someone struggle to take a product they just paid me for. I will NEVER go back here, and will make sure I tell everyone that ask me about furniture not to come here. I've included some pictures of the mattress after we had to DRAG IT OUT OF THE STORE.
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June 2022 by Maria Nolan
Dave is a great salesman, and his delivery guys will go above and beyond to get your furniture into your home. When I had a piece of furniture that didn't end up fitting in my final space, Dave worked with me to get a refund issued within a few days. I'm very happy with the service and will definitely return if I need any more furniture in the future!
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January 2022 by Alexis Schutt
Dave's was generous enough to allow us to run a coat drive inside their store, and they went above and beyond for all of us. I did walk around and look at their products, as my husband and I are looking to begin re-furnishing out home in the near future, and their prices are some of the most reasonable in town! 100% recommend this business!
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January 2022 by keith drinkard
Fair honest pricing. Quality furniture, fast delivery. Very happy with our purchase. Highly recommend checking out Dave's furniture when you're in the market.
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November 2021 by Kristina Claire
Fantastic customer service!!! We bought a mattress that wasn’t in stock in Midland (where we live) picked it up from the Mount Pleasant location, got back to Midland and realized we had the wrong mattress. We called the store, and they had a delivery truck with the correct mattress at our house within a couple hours! I’m super happy with our purchase, but even more impressed with their service.
