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August 2024 by Bridget Culey
My lug nuts were replaced on my Jeep, the bill shows that is all they did but when I got into my car all of the lights on the dashboard were on. We confronted them and nothing was done. Thinking perhaps the sensors were disconnected somehow I let it go. The following day I drove it about an hour and the entire front end started to shake uncontrollably. I pulled over to a gas station and when I applied pressure to the brakes the underneath of the car felt like it was going to disconnect, cracking and popping sounds galore. I’m not sure what they did, but it clearly wasn’t just the $240 charge for removing and replacing lug nuts. I am absolutely appalled and sick to my stomach as to what has happened. My perfectly fine vehicle is now being towed home from Detroit because of Kerns! Shame on this company!
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July 2024 by Todd B
A/C service is an excellent service that is very affordable
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April 2024 by Dan Carpenter
Seems like a good basic shop for the norm brake wheel bearings etc....
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March 2024 by Preston Morrow
Great tires and service
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March 2024 by Raymond Perez
Bob Kern is a great guy goes up and beyond to help a customer out with their automotive needs. 5 Stars All the way
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February 2024 by Brea Glenn (mssweet7)
I was referred by the auto parts store down the road. When I arrived I informed the person behind the counter that I needed a tire repair and that it was leaking badly enough that I could hear it leaking. With just a nod for acknowledgement she said "tell {not sure who she said} we need a tire repair". She informed me someone would be out shortly. About 15 minutes later an older gentleman appeared outside putting a tire on another vehicle. Once he had successfully put their tire on he came over and proceeded to fight with getting my tire off. It had gone completely flat while we waited for him and he had a hard time jacking up my minivan. It wound up requiring 2 jacks before he could actually get my tire off because my van was sitting so low. I honestly hope they're paying him more than minimum wage.
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January 2024 by Nicole Blake
Family owned and it shows!! Very good prices and friendly staff
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January 2024 by Mike Rancour
Family like great place ..Keeps us going , never something they don't offer.affordale Love
Little dog Mikeyj
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January 2024 by Raymond Thompson
I was very busy trying to get things organized for the weekend for a road trip I stopped in to have things checked over just quickly and they actually took the time of day to look into my vehicle and make sure things were safe I feel good because they spotted a heater hose it could have gone wrong and I'm thankful because that would have caused me to potentially ruin my engine if the hose broke they treated me Fair and got me on my way even though I had no appointment sometimes good people are just good people
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December 2023 by Gary Greenleaf
Great people and great service. They changed my wife's Jeep Grand Cherokee tires and had me in and out quickly and did it for a very reasonable price. I would highly recommend calling them if you need any kind of service done to your vehicle.
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November 2023 by Jason Swift
Great place! Nice and friendly. Good price and very quick! Will be returning!
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October 2023 by Felicia Jaynes
If you’re not spending over 1000$ he will make sure that you do eventually!Service: Steering & suspension repair
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September 2023 by Michelle Newman
This place was fast and efficient!! Fixed any problems I had found!! Bob himself even called to make sure I was satisfied!! ????♀️?♀️ Yes, I am!! Thank you to all the staff for being so friendly!!
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September 2023 by Holly Lau Abraham
Always get well taken care of at Bob Kern's. Highly recommend.
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September 2023 by Maribeth Pashby
Awesome service