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March 2024 by Tristen Asztalos
Good smoke, but disappointed that they lured me in there with saying my points would be doubled and then didn't double them
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December 2023 by Faith Leone
Quick check in, not a long wait to see our bud tender Shawn. Menu selection was great and prices were too. My husband and I were in and out with our awesome goods in less than half hour. Thanks. We will be back!
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November 2023 by Ryan Meeker
I understand that today was Black Friday and there were lots of good deals, but they could have had more staff on hand when they knew they’d have more customers than normal. Very very disappointed
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November 2023 by Nkyezlewis 1.
This is by far my favorite dispensary due to it's proximity to where I live (the closest dispensary to Cincinnati/NKY area at only 3.5 hours) and to promos and deals that they always have something going. If you have a chance, try their brand "Ozone" $75 oz. I always had a bad opinion of most of the sub $100 ounces I've seen around, that was until I tried theirs and now it's all I get. Give them a chance, and make sure you sign up for their rewards program. Every time I go through I always get at least $10 off.
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November 2023 by Devin F
I was a weekly visit when it was Michigan supply and provisions. This company bought it, well nothing positive has come from it. No quality, oh it’s cheap you may say.and so is not smoking. I’d rather drive to Monroe Michigan then go here anymore. Mind you this place is almost 30 minutes away Monroe is 1 hr and 4 minutes from me.
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November 2023 by Bill Martinez
I was here recently for the first time and I will absolutely be returning! This place has a great atmosphere and staff! The gal taking care of us Haley was amazing! She was very informative of what products we purchased and what they were used for. My wife suffers chronic pain and we appreciate the special care she took to figure out the best things for us. She is OUTSTANDING and I hope to see her again on our next visit.
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October 2023 by Jassen Fawley
Great and SUPER friendly staff. Will shop here again. This place should be your go to. 10 ⭐
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October 2023 by Blazing Angel
I used to love this place but if you're going to take my points away that I earned. you lost my weekly business. I will now go to jade next door.
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October 2023 by Ian Salyers
I had great customer service and this beautiful woman gave me her breast cancer awareness bracelet because I was short a dollar I recommend coming here for every type of need you won’t be disappointed
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August 2023 by Lu R.
Highest turnover in employees. Nasty early twenties, female manager had an attitude about adjusting my points even though I had two previous visits where points were not applied. Mid thirties, female manager came to work with a chip on her shoulder in a room full of happy people. Low energy environment. Management must be in flux because their hiring practices suck!!
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August 2023 by Rachel Ross
As a customer if they don’t go through my bag with me prior to check out I should be able to go back in and show I was charged twice for something I only got one of. Even then very first interaction with front staff member was good. Bud tender on the other hand was so rude and just unfriendly.
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August 2023 by Scott Torok
I will never come back. Messed up my rewards and I never got them about 500pts. Every time I came back they told me they would be fixed. SIX times in a row. Always some excuse about the system or the manager isn’t working ect. I came back the sixth time and politely said if I can’t get my rewards today I will take my business elsewhere . She said we can’t look into it today. I did politely say I wouldn’t be back. She cared less. She said ok that’s fine. You think I am the only one that got screwed on the rewards? I doubt it. They saved a bunch of money I’m sure. $25 In rewards from me alone. I’m spending my thousands of dollars a year across the street.
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July 2023 by James Hicks
Prices are great and selection is good. Staff is helpful and knowledgeable. They discontinued various discounts for veterans, etc. but they always have good sales whenever I go. I typically get 2 or 3 zips and some eddies. Haven't had any bad quality flower yet from Ascend.However I've noticed that in their in-house flower and some of their other brands, a lot of their ounces are mostly tiny popcorn buds. Still decent quality, but they're on the dry side and I swear they remove a lot of the trichomes before packaging; my keef catcher is always empty with their weed. :(They also take debit cards instead of other places that are cash only. Ascend has several POS stations with card readers, so that helps with the insane traffic they get. On that, the wait times to shop are often fairly long. Talk about a huge roadblock for this business.EDIT: The staff told me they're moving to a larger location, so that should make a huge difference,
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July 2023 by erica smith
The manager named Tasha was so rude when issuing a refund when I was charged twice - wouldn’t recommend this place. Wait times are always awful and customer service is embarrassing. If you’re lucky- you’ll be there a good day with respectful budtendors and staff
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July 2023 by Jason McCoy
Went here for the first time a few months ago. Staff was really friendly and helpful. I live 7 hours away and am planning another trip up this weekend. Super stoked! Can't wait!
