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January 2024 by Herb Merten
The service department at Lakeshore has been amazing!!! They’ve been so helpful to me. It was a terrible at the other place. The service team Lakeshore treats me like family and truly care about me and my truck.
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November 2023 by KAREN SAMUELS
Good job. On time.
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November 2023 by Jackson Powell
Terrible service. I went there for a bad battery (among other small things, but mainly that) and not more than a couple days after I get it back, my car dies again. Then they have the nerve to charge me to FIX THEIR OWN BAD REPAIR JOB.NEVER go here for service, they'll overcharge and under-perform.
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November 2023 by Deborah Morehouse
My recall service was repaired and in the timeframe that I had been told! The service department was friendly and knowledgeable. Would definitely recommend!
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October 2023 by Tracy Bigelow
Quick and easy purchase of my new vehicle. Stopped by on Saturday and picked it up on Monday. Very friendly staff and excellent communication throughout the process.
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September 2023 by Jeffrey Seeley
I cannot give a higher recommendation to the team at Lakeshore Chrysler Jeep Dodge Ram. Todd Bayle is a tremendous General Manager and the team was professional and genuinely interested in making sure that all my needs were met. Thank you.
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August 2023 by Justin Walskey
Service Dept was friendly and got me in quickly. Oil change and
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July 2023 by Dan Wilson
Benji is the man and always takes good care of your service center needs. Highly recommended
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July 2023 by Joshua Gillen
I can't say enough good about the service department here. While attending the Silver Lake Jeep Invasion My Jeep overheated. I was able to bring it in on Friday morning and initially spoke with Chris Ritter and explained my situation. I was in town and 3 hours from home and needed some assistance getting my Jeep fixed. He asked Benjamin Huback to speak with me. Benjo told me that they were truly booked for the day and that he would do what he could to get me in. To be completely honest I was expecting to go home and have to make a return trip the following weekend. To my surprise I received a call about 1:30 the same day stating that my Jeep was done and ready for pick-up. I was shocked and very pleased. Fast forward to the following Monday and I get a call from Benji asking if I made it home ok, how my Jeep was running, and if they resolved the issue. This is the kind of service that other dealerships should strive to provide. So, to the staff in the service department here's a HUGE thank you for all of your hard work and help in getting me fixed and back on the road.Forever Grateful,Joshua
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July 2023 by Linda Kriesel
Friendly and let me know if they had to do more to my car
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June 2023 by Rennoc
Came here had a very in and out experience they were kind enough to take a car from one of there other dealerships to here just to get me what I was looking for did all the work so I didn’t have to, overall great experience! Appreciate the man who help me Rodney
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April 2023 by Carrie Strahl
I have only worked with the lube rack but Benji is always so friendly when I drop my car off.
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February 2023 by Nathan MacKeller
Best Car Dealership in West Michigan!! Excellent customer interactions and car sales. Thank you, Irving, Frank, and Benji for providing exceptional service at every visit.
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November 2022 by Ben Stafford
Typical salesman lie about the vehicles and when it comes to getting it fixed good luck I have a burnt wiring harness that they won't replace because it oums out okay ended up finding the problem myself Jeep broke down with 66,000 MI can't get it in for 2 weeks don't have a vehicle to drive in the meantime would highly suggest going somewhere else
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October 2022 by Dennis Gabel
Very friendly and low-key staff. Took all the time we needed to understand and complete all the paperwork and made sure we were familiar with all the features of our new vehicle. Thanks Todd, Tom and Juan.
