Great Lakes Freightliner, Western Star is a premium provider of class 6-8 medium and heavy duty trucks, including pre-owned vehicles, as well as parts and service support. The company has received overwhelmingly positive reviews from its customers. Customers praise the outstanding service and professionalism of the staff, particularly the technician Mr. Dan Green, who was described as very knowledgeable and went above and beyond to ensure timely completion of the work. The service was praised as "absolutely fantastic," and the staff were commended for their excellent customer service. Customers also highlighted the great customer service provided by Connie Brzozowski, who was described as fast, smart, and knowledgeable in assisting with their fleet needs. The company's pricing and turnaround times for service were also praised, with the fleet manager noting that they prefer to use this location over others due to the great service and pricing. The company's smaller size was not seen as a disadvantage, with one customer noting that they make you feel like part of the family. Overall, the reviews suggest that Great Lakes Freightliner, Western Star is a reliable and customer-focused provider of medium and heavy duty trucks and related services.
I was always afraid of going to dealers because the wait time and labor were too expensive. But at this placeI paid only half the usual labor cost to disable Idle Shutdown. Other dealers gave me double the price, overall I am very thankful for these ppl
September 2025
Go here a lot for parts for my job and they are always amazing and accommodating
June 2025
1 of very few places that I trust to work on my truck. Quality work done here. Highly recommend.
