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“Every one is kind and friendly. The bank is clean. Love the drive thru because I always have my kiddos and the wait time isn’t bad. Aaron is wonderful he goes above and beyond making sure our family is taken care of. Been going here for years highly recommend! :)”
“Great personal. Friendly, professional & not only the most secure Bank Vault in Monroe, MI, but very Beautiful Vaulted Ceilings. Great prices on Safety Deposit Box's ($40 per year!!)”
“Matthew was unbelievably helpful!! I work until 6 and have very little time in my lunch break, not only did he fix all of the issues I was having, he called customer service for me in a timely manner, and was very kind.”
“They have a problem with debit cards allow people access to your funds without notice then take it out on the consumer by taking their debit privileges away from them”
“I had a very pleasant experience on Thursday, March 16, 2023 at the Telegraph Road location in Monroe, MI.I was in receipt of an insurance check from my fathers passing. I had to initially deposit the check and wait 5-7 business days before any withdraw was able to be made. On this day I needed to divide the check amount between his grandsons and funeral home. I explained to Mariah Smith who was my teller for this transaction how it needed to be split. I was worried it would be a long not easy request. Mariah smiled and said I am sorry for your loss and dont worry there will be no problem. She was very pleasant smiling and helped make a sad type of transaction easier. She was exceptionally courteous, smiled and professional. I thanked her when we were done and she wished me the best of luck. Employees like this need to be recognized for their customer service. It is the type of employees that makes a big difference with continued service to the public.”
“You can do almost anything at the ATM and this bank work with you trying to find out how they can fit to your needs wonderful customers service try this bank and you won't be sorry .”
“My Debit Card info got compromised somehow so went here to get it shut off and get the new card. I was very happy with how they handled it.
The nice young Woman who helped me - and please forgive me if I get your name wrong, I know I even asked you before I left - was Contessa? I hope.
At any rate she was very friendly and even walked out to the ATM with me to make sure my card worked. Thank You!”
Open 24 hours
602 S Monroe St, Monroe
Banks
“When it comes to dealing with us; services, no outrageous fees, and back when we needed a Car Loan? Of 48 years in Michigan, it is the Best Financial Institution I've ever been with; hands down.”
“Good bank helpful friendly service the only thing I don't like is drive thru is narrow I have an extremely wide vehicle so I usually park & run in but other than that a great bank”
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“I had the pleasure of working with Blaine. He was so helpful and made my experience fantastic. I would highly recommend one main financial to anyone needing help”