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November 2023 by Eladio Trejo
Very well attended good service
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October 2023 by Susan LaWare
Very helpful. Unfortunately my old contacts not new ones were added. Otherwise he turned my new phone on quickly.
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December 2022 by Ron Cunningham
They always close 15 to 20 minutes early so you can't pay your bill and they never tell you that that's so you get stuck with late fees
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April 2022 by Jayson Reynolds
Went in for a new phone, in n out in 15 minutes guy behind the counter knows his business, and transferred everything over to my new phone
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January 2022 by Polly Ruth
I had an issue with my new phone and how to use it. Went in and Nathan was a huge help. Got my voicemail and everything set up for me! Highly recommend!
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December 2021 by Donnie Tomblin
Make sure you call before you go there. I went on a Sunday. Checked online and it showed them opened. Drove there and it was closed. Wasted time
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November 2021 by Kathy Tomblin (Kat)
Go online it says they were open. But when I got there at 2:30 it was closed. Tried to order a phone on line. Keeps rejecting it. Doesn't matter what credit card I use. Why offer it if I can't order online. Hope they have the one I want once I get in the store. So far not happy!
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July 2021 by Terri Black
I have to say that I have never experienced a cricket employee as knowledgeable as Caleb Arnette! I was having a problem with our phones. I called cricket customer service and couldn't get it resolved. I called this Monroe location and the gentleman said "come in and I'll see if I can help you". When I explained to him our situation he understood completely why I was frustrating and was able to make the correction. I have experienced cell phone stores before where you felt like you were being held hostage to get what you needed accomplished. It definitely wasn't that way in this store. I witnessed him waiting on a customer before us and how polite and courteous and helpful he was to her also. Please don't hesitate to come into this store when you need help with your phone or you would like to purchase a new phone. Thank you again, Caleb for resolving this for us!
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July 2021 by Toon king31 01
Caleb was the best worker I've ever meat was vary nice and went above and beyond for my phone thank you so much
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June 2021 by Alex Shomo
Caleb is the best sales rep I have ever seen of or heard of, he gave me and my mom the best phones with the best deals and very helpful tips and tricks that we can do with our phones. Really funny person, nice, and above all excellent at his work.
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June 2021 by Mike Hughes
This place has excellent service the young man who took care of me Caleb was very knowledgeable very personable and made me laugh Whoever is his boss needs to give him a raise and Cricket Wireless needs to hire more people like him
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June 2021 by Bethany Lay
Caleb provided excellent customer service on two occasions... Both times with great professionalism and knowledge.
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June 2021 by Sarah Giltz
He was awesome and helped us out with anything we needed ?
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June 2021 by Nathan C (chafinhog)
Been wonderful dealing with this place for over 2 years!
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April 2021 by D C
They were able to fix a problem with my phone that 2 levels of Cricket technical support could not fix. I was very happy with the quality of service that I received.