“josh was patient and kind throughout the whole process! he made sure I was satisfied, he was flexible, made the process fast and filled the tank with gas before I left, couldn’t have asked for anything more!”
“Excellent customer service, very high quality workmanship, and speedy repair turnaround d.
All around exceptional performance and experience from and with this facility & it's team. Highly Recommend!! Thank you to everyone there who helped get my truck back to normal!!”
“Stopped in about a week ago. I needed two small bolts for the timing on my car. Signed papers, gave the lady my license and headed back to find my bolts. Found the car I was looking for, got my bolts and headed back to the office. Showed the lady behind the counter my 2 bolts, she handed me my license and said no charge. May seem like a small deal but those bolts were $25 a piece. Great place I will def be back. Thanks again!”
“Jay built me in 1978 trans Am with The Big block Chevrolet built it in 1980 the best engine possible if you want to go fast let Jay build you an engine is the best in Monroe Michigan”
7:30AM - 10PM
1407 N Monroe St, Monroe“Stopped by with my elderly father and the young associate made a great impression on us. He was super helpful and patient in changing out the batteries on our key fobs. Nice to experience great customer service!”
“We recently had a routine oil change and fluid check along with tire rotation on our Ford Fusion. We are always very pleased with the service, ease of getting an appt, and follow-up of Friendly Ford. We highly recommend using this dealership/service as your location for all your routine maintenance and other issues.”
“Absolutely recommend Mack's, wonderful mom and pop shop vibe. Work was wonderful and on time. Will never forget the kindness they gave me during my time of need. Will definitely be going back if survives are needed. BEST SHOP SO FAR IN MONROE!!!!!Services: Body & Trim”
8AM - 3PM
314 N Telegraph Rd, Monroe“Very helpful staff, stocked well for car detailing. Decent prices with Walmart, all my favorite brands. Even had my car mats. Only thing negative, I had allot to carry with both hands. No one offered to help me carry it out. Would have been a better experience from a small town shop. Or at the very least, get the door to my car for me.”
“Mark got rid of the dreaded rust on my trucks rear bed sides. The finished product looks amazing! Great price and great turnaround time! Highly recommend!Services: Painting”
“customer service here is amazing. I'd rather come to this store than the telegraph store. they actually get out and help customers and they don't complain about doing their job. love this store and I will always walk in with respect because I get respect in return. They always have a smile on their faces and make sure when you walk in the door it's feels like home.”
“This company should be very proud! The tech Mr. dan green - did a absolutely outstanding job! very professional i came in needing some work done on my truck this is my first time owning a freightliner he was very knowledgeable he went above and beyond to make sure my truck was done in a timely manner the service was absolutely fantastic the staff service was excellent! as well. freightliner you should be proud of your team they deserve recognition with out my truck i couldn't run my business so i wanna thank the team for outstanding job keep up the great work i definitely will be back and highly recommend this business!”
7:30AM - 10PM
1131 S Monroe St, Monroe“Came in the store to return an item that I was not sure if it was still under warranty. The gentleman looked it up, found out. It was still under warranty. It was a window regulator for a Chrysler driver side. Replaced the part very happy about that. Some of the best customer service I’ve seen in a long time.”
8AM - 12PM
1130 W 7th St, Monroe“Awesome they are the place to go.i tell my friends that if they don't have it.there they have it next day.they are very knowledgeable.treat u like family .they give u vets,discount to jimmy Haskins .”
“Absolutely everything! I can not say enough about this dealership and their staff! From buying my vehicle to service, everyone here goes out of their way to make sure you have everything you need or want! Prices can't be beaten anywhere!!! If you are looking for a new/used vehicle this is the place you need to be!!!”
7:30AM - 9PM
905 N Telegraph Rd, Monroe“Best auto detailing selection I’ve found in Monroe by far. I try not to buy detailing supplies from auto parts stores unless I have to, as places like Meijer/walmart have mostly the same stuff 40% cheaper. This place has the stuff you don’t see everyday though. Staff was friendly and helpful. Highly recommend for those who desire quality coatings & cleaning products!”
7:30AM - 10PM
1293 N Telegraph Rd, Monroe“Jeffrey is always a big help. Love dealing with him everytime I go there to pick up parts. Not the biggest fan of Lester as he always is giving me a hard time or talking to people about non car things and not helping the next person in line.”
“I purchased a car from here and had problems with my tire the next day. I called to see if they would be willing to do something about that and without any hassle James & Kaden took care of it and made the situation right when they could have said no as the sale was final. they were great to work with and extremely friendly staff throughout. I would come back in the future to purchase another car. if you're in the market for a car I definitely recommend checking out friendly ford of Monroe!”
8AM - 3PM
15160 S Dixie Hwy, Monroe“My husband and I went into Monroe Superstore in 03/06/24 and met with Ben Taylor who went above and beyond for us! Ben took his time, was super helpful and even stayed past closing to get us a reliable, affordable and awesome truck. 10/10 experience.”
“I purchased a car from here and had problems with my tire the next day. I called to see if they would be willing to do something about that and without any hassle James & Kaden took care of it and made the situation right when they could have said no as the sale was final. they were great to work with and extremely friendly staff throughout. I would come back in the future to purchase another car. if you're in the market for a car I definitely recommend checking out friendly ford of Monroe!”
“I purchased a car from here and had problems with my tire the next day. I called to see if they would be willing to do something about that and without any hassle James & Kaden took care of it and made the situation right when they could have said no as the sale was final. they were great to work with and extremely friendly staff throughout. I would come back in the future to purchase another car. if you're in the market for a car I definitely recommend checking out friendly ford of Monroe!”
“Excellent work and quick to get your vehicle back in very quality condition! Very satisfied customer! Highly recommend Paul’s Quality Collision for your repair.”