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February 2024 by Bill Fenlon
Did not reply correctly
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October 2023 by Laurie Young
I would give them 0 stars. I have been a member for a long time. Rarely have any contact. This year I went in and asked for a triptik. You would think I was asking this man to run a marathon. Rude and minimally helpful.
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October 2023 by Sharif Mallah
I don’t ever leave reviews unless it’s this bad. I spoke with an agent a while back about getting a refund for an unauthorized charge. She told me and assured me the amount that I will get back. They only refunded less than a quarter of that amount. I call back and speak with them and they had to find the conversation. They put me on hold. They listened to it and said she didn’t tell me the amount that was supposed to be refunded. I ask to speak to a supervisor and she’s harder to reach than the president. I get transferred to next of leadership then she hangs up on me while I’m speaking with her. I call back and they pickup the phone and keep hanging up. Tried again and again and no one would answer the phone. They just ran away instead of helping me out. Horrible service. They’re rip offs and liars. They won’t give me or let me hear the recorded conversation I had with the first agent because they know they’re lying. I’llNever ever get insurance with AAA again. Just take my money and run.
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October 2023 by Chrysta Ahmad
The guy messed up a lot names dates married not married doesn't call back doesn't fix things right away you have to call a lot
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September 2023 by Robin Perry
Very pleasant and very helpful people work here. Will help you with any issue you have above and beyond!!
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September 2023 by Linda Gardner
Easy parking quick service
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September 2023 by Diana Piotrowski
OK. Further than my old agent.
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July 2023 by Paul Slovik
They take care of bizness right away
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May 2023 by D Pierce
Fast, friendly, service.
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February 2023 by Freddy
Mark and crew are the best!
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April 2022 by Susan Laware
Great home insurance rates! My insurance guy went through them.
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April 2022 by Dennis Matveyev
Good helpful rep
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March 2022 by Chris Mushing
Very easy to work with and great rates
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October 2021 by Becca T.
Just needed a simple service, and the staff who greeted me was very nice. The agent who helped me, not so much. Once this employee realized I was not a member, his entire demeanor changed and he was condescending and short when answering my questions, and eventually went so far as to make a rude remark about me to another employee in my hearing.
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June 2021 by Jeanette Black
Very friendly and helpful
