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“Cora-Lee was very professional, polite and a hoot to talk to! We had been with AAA for 20 some odd years, and was getting no where with them and couldn't even get our agent to call us back! She called us due to an email I sent, got our information and the next day we had new insurance that was over a $2100.00 savings! Thank you so much for all of your help! And then we decided to change insurance companies, and this company jacked out of $800 that the State of Michigan was giving back to residents, and because we decided to change insurance companies, they screwed us by cutting our insurance 1 minute before the end of the last day for the refund!!!! So therefore, forget my previous comment, as the will help you until they have to give back what is owed. Stay away from Safeco Insurance, they screwed their customers.”
“Agency was friendly and understanding of my concerns. They helped me to get my policy transferred over to them in a timely manner, and they are prompt at responding via email. **MIND BLOWN.”
“Mark does a great job following up with myself and our family to help us with any of or insurance questions/issues,etc. Have been a customer for about 10 years now.”
“I contacted Tim's office to inquire about windshield replacement as a rock hit my windshield and cracked it. Within 5 minutes of me sending the text Zach responded and answered all my questions. Within a half an hour everything was taken care of inclufing the repair company calling me to set up the appointment to replace it. I was extremely satisfied with Zachs outstanding customer service. Thank you again for all your help.”
“I had an outstanding experience with Lisa. There have been so many auto insurance changes and she was able to explain them quickly and easily. She encouraged me to increase my liability insurance and the price increase was minimal. I”
“This was one the best location I been to , thank you Sam for always being here … , he always here helping me with all my crazy question … novi location is the best handmade down …. See yall 6 months …”
“Jason and his staff are kind, understanding and helpful. I handle most of my business over the phone, but his office is conveniently near the expressway when I do need to go in.”
“My husband and I have been with Brad Charles - State Farm for over 10 years, with home, auto, and jewelry insurance. We have always loved the quality of service and care that they provide. Their team members are extremely kind and helpful. We truly feel like family and couldn't recommend them enough! Thanks for everything you've helped us with over the years!”
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“We have been using the services provided by the entire team here for over 15 years, there is no other top notch group around! David and Troy , et. all , always go out of their way to take care of my families needs from Auto, to Home, to Life Insurance.”