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June 2024 by Ronda Shepersky
Awesome service by Rob who helped me get a new phone and all the accessories when mine broke while on vacation!
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June 2024 by Denise Molloseau
What an amazing group of employees.? Robbie waited on me & helped me with Everything, He was phenomenal. Robbie, Derek, James, Bill & The supervisor, boss, She’s great too. Thank You. Way to go Robbie!??
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April 2024 by Justin Genow
Very rude and unhelpful
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March 2024 by Barb Bird
My screen protector was a pain and never would seal correctly. So happy I stopped in to get a new one properly installed. Shane was professional and friendly and I highly recommend this store.
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February 2024 by kylie isaacson
My mom and I had an amazing experience at Verizon. We loved working with Kayla, she always makes sure that we get what we need and know how to use everything before we leave! She was very professional and helpful. She is an amazing employee. -Kyboo
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January 2024 by Nicholas Granger
Had a really great experience until I found out later that nothing was as it seems. I was told I would receive a credit towards a new watch of $280. Turned out to be $124. They apologized and said “well you signed the receipt.” I was told they could transfer a phone to another line without losing a previous trade in credit. That was a lie so now my bill jumped $30 a month on that line. There is literally nothing I can do now. Would not recommend this store.
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January 2024 by Daniel Lanzone
Short wait ... staff very friendly... technician very knowledgeable
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January 2024 by Randy Smith
The people where very helpful.
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November 2023 by Kayla Lade
I have been a Verizon customer for a number of years, but unfortunately, I have noticed a decline in their service quality over the past year. There have been issues such as dropped calls and even an entire day without data access. I'm not entirely sure what is causing these problems, but they seem to have coincided with the introduction of their 5G service. If Verizon does not address and resolve these issues promptly, I might have to consider switching to a different service provider. Hence, based on my personal experience, I would suggest being cautious when considering Verizon as an option.
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November 2023 by Mike Kalabsa
I went in to get a new phone for my wife. The ONE THING she made VERY CLEAR: transfer everything (pics, contacts, apps, etc). When the Verizon rep at this location gave me the phone he told me everything was there. That was not at all correct. None. NONE of her apps were transferred. All her messaging stuff was jacked up and using an unfamiliar app. It took my daughter hours to fix this for her as we are not the most tech literate (She's a tekkie). I checked my bill and was charged $30 for phone setup. Not acceptable. Never again. Save yourself some aggravation and go the the Verizon on Saginaw. Jazz is the manager there I believe, and she made sure my daughters phone and mine were absolutely perfect before we left.
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November 2023 by AJ
Sales people are pushier than a cars salesman, they're clearly getting commission or some sort of bonus for up selling. Also, don't let them scare you into setting up your e-sim for an extra $30. He wouldn't tell me how to do it myself and only told me that "it can be hard to do, but he does it every day so it's easy for him". If you know how to turn a phone on, that's all you need to do to set up your e-sim. Just follow on screen instructions and your phone does it all for you.
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November 2023 by Diane Tappen-Kitts
We got the phone all taken care of in a drop of a time. Thank you. Verizon
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October 2023 by Daren Elowsky
Staff was so very helpful,thanks so much
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October 2023 by Marilyn Derocher
Nice people
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September 2023 by Cathy Christman
Derek was great! He took care of our problems right away away!
