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November 2023 by FRED KNOCHEL (Dr Fred)
I can only speak to my service of uhaul rental from them, but they were smooth and efficient at that.
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November 2023 by Kristy M.
First, I made an appointment to have my car looked at, I then called a tow truck to get it there 3weeks later, because that was the soonest they had. The car arrived the evening before the appointment was scheduled for with our information. My husband called the afternoon of our appointment to get a progress report,and was told they would "try" to get to it the next day. Because we didn't call them again to remind these people of the appointment they should have had in there books! Second, the total cost that was given to us for the estimate was MUCH higher than any other mechanics. I called to let them know that we would be sending a tow truck to pickup the car and was told I owed $75 for the diagnosis. This is after being spoken to very rudely by the secretary. I started to ask the man if he had informed my husband of this bill when they spoke (just so I would know if I had to tell him) and this man went crazy! He would not let me speak, he yelled "do you work for nothing?" He was incredibly disrespectful and rude to me. Even when I was finally able to make this person understand my simple question, he continued to be rude. When I told him how rude he was being, not to mention the secretary, he just announced that there were other customers that she needed to talk to.Let me assure you, Sir...no I do not work for nothing, but I do work in customer service, and if I ever had even a fraction of the attitude I've gotten from your business, I'd be terminated, and rightfully so!
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October 2023 by Joy VanOchten
They always take great care of my car for very fair prices!
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October 2023 by Jerry Deming
Always personal and professional. Work done is right the first time.Services: Transmission
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March 2023 by James Carthron
Excellent work. Good and fair pricing. Their busy so you may have to wait but when they get to you then it is done right!.
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March 2023 by Lucas Skinner
Seriously the best shop in midland. They are booked out for a reason!
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January 2023 by michael maier
I called on a possible transmission repair and they told me there's a two-week time to get in to have it looked at
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January 2023 by JennJade
I was referred here by Bell Tire after a cracked fly wheel. I am grateful for Kevin and the staff at Quality Transmission because they did good work for a fair price. Dealing with vehicle repairs can be so stressful, but I was comfortable trusting this shop with my car. Definitely recommend.
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October 2022 by Dusten Dittenbir
My experience with Quality Transmission and Auto was great! Not only were they quick to diagnose the problem, but they were also able to get me in early and came in under what they initially quoted for the same service! I would highly recommend working with them.Service: Transmission repair
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October 2022 by Ron Parker
Very fair on pricing and they do good work that they stand behind.I normally work on my own vehicles but if there's a job I don't want or have the time to do I'll find a place to drop my vehicle off. We had a transmission go out on our Ford Fiesta and we were able to source a used transmission and had Quality Transmission install it, replace the clutch, and resurface the flywheel. We paid around $1k for the transmission, clutch, and labor which imo was totally worth it.We had an issue with the newly installed transmission leaking from the axleshaft seal which we paid to have them replace which, again, was reasonable. A number of months later the leak returned, I brought the car to them again, and they took care of it free of charge since the same seal had pushed itself out. They could have easily tried to blame the used transmission or axleshaft but instead replaced it and refilled the transmission with fluid (which for my car is about $25 a quart alone). If it happens again I'm sure something else is to blame but I appreciate them standing behind their work and not immediately trying to sell me on additional parts and services.Previously, myself and others had good experiences when we needed a transmission rebuilt. Pricing was always reasonable especially if you pulled the transmission yourself. That was probably 10+ years ago but that's why I bring anything that needs transmission work to Quality Transmission.
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September 2022 by Gregg B
Kevin and Ann-Marie are great people. The shop does great work and at a fair price. I'm so happy to find a place where you know they won't take advantage of you!
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July 2022 by Steve Burr
Great parking lot love parking in it 5 stars
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April 2022 by Evan Obrien
Rebuilt transmission lasted 600 miles past warranty so I guess if you get a good warranty you should use them but if not I wouldn't.
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April 2022 by Tammy Sanburn
Got my car right in, stayed in contact with me, with updates on the repair. Very friendly
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April 2022 by Megan White
Amazing shop, always very fair and top notch work!! Not to mention Cole is the cutest office helper.
