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“Jasmin was very welcoming and helpful when I had to come into the store to replace my phone. She told me all my options and was very knowledgeable on all devices. I ended up getting a Samsung S25 and it's a great phone. I appreciate the great customer service and I highly recommend anyone who needs help with their phones go in store. Friendly staff and timely, I was in and out of there with a new phone and it was all set up in under an hour. Thank you so much!”
“Ariel was fantastic. She was patient and very professional as we had several items to deal with along with purchasing two new phones and transferring data. Highly recommend her to anyone!”
“Bekah was FANTASTIC and got us rolling with multiple phone upgrades — all while flying solo on no a busy Sunday afternoon. There were multiple groups, which would have been overwhelming for most…but Bekah multi-tasked like a LEGEND and kept a smile going the whole time! What a fantastic job! Thank you!
PS: the store manager, Jordan, is also amazing!!!”
“The cricket store in Midland MI is absolutely amazing. Ruthie helped me switch my plan to cricket and also was able to save me so much money in the process. I highly recommend Cricket as it’s wonderful coverage at half the price! I’ve never been to a cell phone service center and have had so much kindness and patience shown. Thank you so much Ruthie and Mike for all you do for Cricket customers ❤️❤️❤️.”
“This building is going through a remodel so its a little cramped at the moment. That said, everyone was great and genuinely seemed to enjoy what they were doing. Kudos to management on that. Store was busy at the time I went around 4pm on a Tuesday.”
“Collin had some serious customer service skills he multi tasked getting me and my girlfriends phone setup while dealing with a angry woman complaining about her phones battery and he kept his calm and got her and mine problems settled he's a true worker and definitely needs to see some of the praise idk about you but I don't think I would have even handled that calmly like he did.”
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“Went into this location with many questions and looking for guidance and Aaron the sales trainer was so helpful he addressed all of our questions and walked us through the whole thing the whole way. Highly recommend THANKS A A RON..lol”