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September 2023 by Cat Flynn
ALL THE GOOD REVIEWS FOR THIS PLACE ARE FROM AT LEAST A YEAR AGO... I bought a weeping birch tree from here not this spring, but last may 2022, and we had someone plant it and paid arborist to make sure it would be okay, because ALL the leaves started dying and we couldn't figure out what the issue was. Two companies came out and both said it had been sick with borers when we bought it anddddd yep. I saw zero signs of it during pickup because I'm an idiot and didn't check the upper branches that were covered by the leaves and twisting around. I just checked the trunk and it was fine so this is sad. Their guarantee is a year for trees but my tree was purchased in late may, and we had an extremely long winter that went far into our spring. so by the time we were able to tell if it was dead FOR SURE, after the danger of frost had passed snd we gave it time to sprout, it was gone and there was NOTHING we could do about compensation. And yes we had jept the receipt too. Im so angry I just.... yeah. This tree meant A LOT to me. It was my moms favorite tree and she passed away on christmas morning that year before. So this was an extremely EXTREMELY important tree for me and not to mention the money I spent that was a HUGE amount for me too, you don't understand. I'm a college student and I should've known better and checked it better. I was so excited. August 9th was my moms birthday and I still have the dead tree in my yard and i cry over it almost every day.Spent 250 on the tree and then a couple thousand in arborist to tell me it was gone before I even brought it home.At least my bleeding hearts I bought from them bloomed this year. Four blooming stems that lasted about a week. Maybe. Its placed directly next to my other FOUR bleeding hearts and hydrangeas I purchased from LOWES of all places which have done AMAZING within the first season. I'm just sad, I never ever have issues with plants EVER, and this place was expensive, one bleeding heart was like 30$35? I just wish things would've been different.
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July 2023 by Tim King
No longer sells Toro products..
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June 2023 by Novak Brothers
Maple Hill staff are always very helpful in recommending shrubs and products that we need for our clients!
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June 2023 by Zachary Yancer
Very rude. Unhelpful and short. I would avoid this business.
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June 2023 by Debbie D.
Their customer service leaves something to be desired. We've gotten a few polywood pieces from them and every time we go we feel like we're inconveniencing them. When my mom ordered her newest chair, he told her he would call when it came and didn't need her number because he could see it on his phone. When several days passed she called to check and he rudely said he told her he'd call when it came in. Several WEEKS later she risked calling again and was told he'd called the number but never heard back- chair has been sitting there. She told him she never got a call. He told her she must've given him the wrong number then. Interesting, since he refused to take a number from her. I think we'll avoid further business with them.
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September 2022 by William Mialki
They put new plants in a bed. Some were lopsided and others had their root ball about 2 inches about the grade.
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July 2022 by Dan Sears
Google hours do not match actual hours. Drove an hour to grab some plants. Unfortunately they were closed.I understand this is the summer hours but update your google/yelp social media to reflect it.
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July 2022 by Katrin Thorson
We purchased some Polywood furniture from Maple Hill two years ago. There was an issue with two of the chairs this spring (unusual for Polywood). Chuck immediately contacted the Polywood rep. Replacement parts were sent right away. Maple Hill picked up the chairs, repaired them, and had them back on my patio within hours. Great service!
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June 2022 by Heather Depcinski
The place itself is nice. They seem to carry a wide variety and nice quality. We recently built a new house right up the road. We sent in an inquiry to have our home landscaped and never received a call or email back. A month or so later I went in, looking to spend well over $1,000 in plants and they were very rude and short. I have been back a couple times and every time is a different person with the same attitude. I am not sure how they plan to stay open with this customer service. They were not willing to help show me where the plants were and acted as if I was an inconvenience. We ended up purchasing a couple thousand in plants from Artisan's - their customer experience was top notch!!!
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June 2022 by Rachel Renee
Beautiful flowers and yard decor! Prices for the yard decor were a little out of my reach. But they had a great selection!
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May 2022 by Billie Sue Dumont-Oliver
Good people. Purchased dairy foods was $70 a scoop/yard
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April 2022 by adam Driksna
Went in to ask questions about available upcoming items as well as some that are carried year in and year out. The owner was short and rude and only had the response to come back in 2 weeks and look for myself. I’ll look elsewhere from now on!
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October 2021 by Joey Rueda
This is a high integrity business. These good people have an assortment of materials to offer every green thumb. Excellent service also
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October 2021 by Kathleen Kinnish
Always an educational experience there! They're SO helpful!
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August 2021 by don charbonneau
Bought some plywood furniture from them. Great people to deal with.
