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February 2024 by Linda Richardson
I had a reservation. And I called them no car's. And next day same no car's. They are very unprofessional. Then when I told him I needed a car yesterday. He said I was unreasonable. And hung up on me. They didn't want to bring it to me anyway. So I recommend go to the airport .
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January 2024 by Larry Sternberg
Very easy transactions. Got me out quickly and very pleasant people.
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January 2024 by Dona Dillon
We have rented from Enterprise across the country many times over the years. We have always had a positive experience. Our local Midland office really goes that extra mile to make sure we are comfortable, in the right vehicle, that fits our price range.
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September 2023 by Dewey Yeager
The check in was qwick and easy I was in my rental car in less than 5 min.
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August 2023 by Nathan LaFollette
Prompt service and it was quick in and out. The only issue is be aware they are a Monday through Friday establishment so plan accordingly if you need a weekend car.
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August 2023 by T C
Warning - I rented a car on Friday afternoon to return Sunday afternoon, I received no paperwork, so I asked the guy behind the counter how much and he said $140. I thought that was pricey for two days. (Car was not clean, he asked if that was ok, I agreed) I took the car and returned it within 48 hours. The shop was closed, so I dropped the keys in a drop box. Monday when I opened the email I got the paperwork that said I had paid $600. The car was $140 a DAY! and I was charged for THREE days because they are closed on the weekends. I have called and emailed Enterprise and no one has contacted me back. They are very deceitful and non transparent.
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August 2023 by Tom C.
Warning - I rented a car on Friday afternoon to return Sunday afternoon, I received no paperwork, so I asked the guy behind the counter how much and he said $140. I thought that was pricey for two days. (Car was not clean, he asked if that was ok, I agreed) I took the car and returned it within 48 hours. The shop was closed, so I dropped the keys in a drop box. Monday when I opened the email I got the paperwork that said I had paid $600. The car was $140 a DAY! and I was charged for THREE days because they are closed on the weekends. I have called and emailed Enterprise and no one has contacted me back. They are very deceitful and non transparent.
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May 2023 by Mary Fitzgerald
Rented a minivan in Cadillac, MI. When we got there to pick it up, they didn't have one. They had emailed us 1 hour before pick-up time - which we didn't see because we were on our way to Cadillac.Rented a minivan from Midland, MI. Van had a bad left rear bearing which we found out only after driving it 800 miles. Tried to find a replacement but couldn't. Not only dangerous - but so noisy we couldn't hear others in the van talk without almost yelling. We had to get the van back on time, so we drove it home. We were just lucky it didn't go while we were driving.Needless to say, we are very unhappy with Enterprise.
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April 2023 by Marie Sherwood
Big shout out to Josh!!!You are a Hero!!! You saved my awful situation when my Hummer broke down, you went way beyond to make sure I made it too work during the final weeks doing taxes at H & R Block,You are so Business professional, After the Reservation Team did me wrong with miscommunication, YOU are the only reason why I didn’t go elsewhere!!I only recommend that your company does the reservations because after hours on line calls the online reservations or calls after hours does NOT set the requirements correctly!! Josh you did a Phenomenal Job!!I cannot Thank You Enough For Helping me like you did!I know if I ever need to rent a car again I have your business card!!Please Thank Corporate For Me!God BlessMarie Sherwood
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April 2023 by Nick Croll
Brad, Josh and I think Steve were fantastic. Helped out so much with my insurance rental after my car hit a deer. Car was clean and in great shape. However I think they should car more sport vehicles.
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April 2023 by m cubed
Great crew at the Midland Enterprise! The car was ready when I arrived and the renting process was very quick. Will return to Midland Enterprise for our next rental.
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April 2023 by Navneet Kaur
Very nice and friendly staff,service was good .I always prefer the enterprise rent A -Car?…Thanks Mr. Stephen.
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February 2023 by Sarah S
We were dealing with a very stressful situation when our car broke down while we were on vacation. An employee named Brad did everything he could to help us get back on road as quickly as possible. He was extremely helpful, friendly, and knowledgeable. Brad saved our vacation! We couldn’t be more greatful.
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February 2023 by Melody Wentworth
Midland Michigan group was easy to work with on our insurance claim. We first received a car that had a distinct cigarette smoke smell and we needed to switch it out, they did it without questions. They have been pleasant and efficient throughout.
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January 2023 by Carrie Parsons
First I never thought in a million yrs I would ever have to rent a car. But this month proved me wrong. The staff was great. I upgraded to a compact thinking I was going to get a basic car. The called me asking approvel to use a 22 mustang!! Um yes sir! I have a bucket list. One to drive a mustang and 2 to drive a car that I manufactured the seats for. In one day they checked 2 bucket list. The car was great. Our family had a blast just getting a chance to be in such a car. It was tricked out so much that I basically left it in normal mode. What I thought would cost me an arm and leg only cost me 102.00 bucks and was probably out highlight of a trip. Even dripping it off was easy. I definitely recommend this and as my family now believe. We may be taking more road trips for the day with a rental thew enterprise. Thank you again for saving the day.
