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July 2023 by Susan Schafer
Very helpful
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May 2023 by Trevor Reed
The reps are cool as hell. Very helpful and polite. I just wish they could explain just a touch better. But still recommend for sure.
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February 2023 by Grace Bowman
I work in customer service and if I acted the way that man did when I even walked in the door, I would be fired. He was rude from the very beginning straight up asking me "What do you want?". I knew the phone I was looking at and knew I was on the phone plan just for him to say I wasn't and that I was gonna have to pay atleast triple what the original price was supposed to be. As I was walking out he was talking to someone that walked in after me and basically told him he was having a better day now that that dude was here. From the very beginning he was rude and I will no longer be going to this location.
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November 2022 by Courtney Howell
The cricket store in Midland MI is absolutely amazing. Ruthie helped me switch my plan to cricket and also was able to save me so much money in the process. I highly recommend Cricket as it’s wonderful coverage at half the price! I’ve never been to a cell phone service center and have had so much kindness and patience shown. Thank you so much Ruthie and Mike for all you do for Cricket customers ❤️❤️❤️.
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November 2022 by J May
Can't remember his name, but the gentleman that works there was very helpful when I was purchasing a phone last week. I went there intending to buy an Iphone. He would've made more money on his sale by selling me one but he still helped me find a phone with better capabilities for a better price. While ringing it up, he realized that he grabbed one of last year's model phones and even though I wouldn't have known the difference and they're the same price, he insisted on getting me that year's model instead. He also realized while ringing me up that I had a protection plan on my iphone that was damaged and even though he could've potentially lost a sale by telling me that he still informed me that I could go that route if I wanted. All in all he was very helpful, honest and knowledgeable and I will be sure to go back in the future!
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November 2022 by Ivan Valley
It absolutely SUCKED the salesman is a liar, knows nothing, very pushy, and decided to run his mouth as I walked out trying to degrade me. So I have decided to NEVER HAVE ANYTHING TO DO WITH CRICKET AND I WILL TELL EVERYONE WITH YOUTUBE AND ALL OTHER SOCIAL MEDIA.
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November 2022 by Darla Proctor
They always help me with my phone. Help is nice and no what they are doing. Cricket is a good company.
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October 2021 by Chip tsune
Ruthie was very attentive to my needs. She cleaned up my screen and put the screen protector on perfectly on the first try. I could not ask for better service!
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September 2021 by Heather G
Ruthie was absolutely amazing. Very helpful!! I will continue to make the drive to your store for the excellent customer service that was provided!
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September 2021 by Brotato Chip (Epicbrotatochip)
Ruthie was very attentive to my needs. She cleaned up my screen and put the screen protector on perfectly on the first try. I could not ask for better service!
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September 2021 by Chip Chip (Null)
Ruthie was very attentive to my needs. She cleaned up my screen and put the screen protector on perfectly on the first try. I could not ask for better service!
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August 2021 by michael peplinski
Awesome customer service veery patient with new, or non tech savvy customers .I would get another phone from them any time once again they go out of therebway ti work with non tech savvy customers. ____________Owner Mike and Co owner Ruthie --awsome. Michael Peplinski. CRICKET ALWAYS.
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August 2021 by Jackson Hubbard
Needed help understanding how to change all my info from one phone to another including photos and contacts, Your cellular rep Ruthie Simmons offered help and encouragement on how to proceed with this issue. I received nothing short of fantastic customer service. Definitely will be a returning customer!!!
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August 2021 by Nicole Kipfmiller
Great customer service!I came in needed helping with photo storage options and accessories for my phone. A very nice employee by the name of Ruthie got me everything i need and was very patient me. Highly recommend going to see Ruthie for all your needs!
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August 2021 by furygaming videos
We came in to upgrade and switch phones and were very impressed with the customer care we received from Ruthie Simmons. She was extremely knowledgeable and helpful, we will be back! Thanks again!
