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March 2024 by Richard Moon
I look for cleanliness when I go into places like this and in my opinion it was top notch no complaints.
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March 2024 by Jacob Anderson
They are always nice and friendly, and they always keep up on maintenance!
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February 2024 by Erika Carberry
The floors are always disgusting, it’s always cold in here because they have these giant fans, the WiFi never works and you don’t get service so you have to have all your music downloaded, way too crowded, and trying to utilize any of the black card perks like a tanning bed or the body enhancement is a losing gamble because they have no method to their scheduling and just make it a free for all. DO BETTER.
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February 2024 by Roxanne Rogers
The staff are supportive and knowledgeable. The facility, locker rooms, and bathroom are clean. The members are respectful.
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February 2024 by wes hood
It'dbe a lot better with another fan. Especially since the majority of the cardio machines no longer have airflow.
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October 2023 by * static
You won’t get your stuff stolen here unlike the ones in Lansing. Definitely a five star review.
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October 2023 by Dan The Man
Second 1 star planet fitness near Lansing.. We have a membership because of travel. We use the locker rooms and amenities when out of town mostly. Our local planet fitness and everyone in Florida allow both of us to use a massage chair with our Black membership and guest. At this location the counter person said it's their policy to only let the member use a chair. The entire massage center was empty, and no one had walked In or out in 15 minutes.. Next time I suggest you let people.like us use them for 10 minutes it a probably better than a one star review in the long run. We won't be back which I'm guessing is exactly what this location wants.
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October 2023 by Madison Roberts
I love this Planet Fitness! It’s always spotless, the staff are very friendly and always greet you. They recently got two new smith machines and reduced the amount of cardio equipment slightly (there’s still plenty). They actually listen to guest suggestions!
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September 2023 by Mike P
Who in their write mind would only have one location out of three of your place open for tanning .. poor planing .. the west side manger told me okemos tanning was open .. guess what it wasnt .. told me wireing on the beds bot done .. i want a refund on my black card .. its a 2 hours wait at your southside .. who great planning would have 2 stores down for weeks at okemos.. they tell you something different. Poor poor poor .. Update .. i am canceling here i have been here from the start when you opened in lansing .your poor planing lose uou 2 people me and my wife .. i wasted my time and gas ..
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September 2023 by Cindy Freeman
Planet Fitness has some nice and helpful staff members. They have lots of different types of workout equipment and TVs to watch. And massage chairs & beds to use too. I like that they are open often, so I can go there almost any time.
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August 2023 by Timothy Roberts
Planet fitness has a great atmosphere. I especially like the perks that come with a black card membership!
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July 2023 by Ben R
My experience with manager "C" was absolutely terrible. I was openly discriminated against due to my disabilities and financial hardships, which was really sad.Manager personally threatened me, tried to bully me, and told numerous lies . I have never been treated worse a customer before. When I questioned the lack of positivity, the manager outright stated they don't believe in it. That was when I realized this wasn't Planet Fitness anymore, but rather the manager's own judgmental supremecist club.Transferring to this club was a massive mistake. It appears that they feel entitled to discriminate as they please due to their relationship with their boss. It is extremely obvious to me that they're one of those people who finds joy in abusing others.Canceling my membership was a nightmare. Despite enduring their fraud, lies, and accepting unfair additional charges, they flat out refused to accept my card or any other payment method such as cash, check, or prepaid to cancel. Their reason was that because my card was declined once in the past, I cannot use it to cancel.This is extremely predatory behavior. It should not matter if my card was declined before. I should still have the freedom to use it to distance myself from them for good after getting paid again, without being forced to give them more information to defraud, abuse, stalk me with. One can understand why I would be hesitant to keep giving out more information to someone who has directly scammed, and was now threatening to come after me.I genuinely hope the club addresses these issues and prioritizes customer safety. Based on my experience, I strongly advise against engaging with them unless you happen to be one of their "preferred individuals". It's not worth compromising your privacy, safety, and well-being. This review is based on my personal interpreted experiences and opinions. The events and situations described are from my perspective and are shared to inform others of my experience with this establishment.
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July 2023 by Maria Flem
My main issue is the crowd size. There always seem to be a lot of people here. Many of the guest at this location are either students or retirees with flexible schedules. I prefer the W Saginaw location.
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June 2023 by MJ Spag
I normally attend the Holt location, but due to some remodeling there, I chose the Okemos location for a workout. I was instantly pleased by the size and spaciousness the Club feel had to it. I noticed there were considerablely less people there (or atleast it felt like it) which I like. The staff was very friendly and even offered a tour of the Club after explaining I was from a different location- just so I knew my way around. All the equipment I use normally including the TRX machine, treadmill and weight machines were all new, clean and available for me to use. I did have a hard time finding adequate floor space to lay a mat down and finish off my workout with yoga, and so that would be the only thing I would change. I didn't use any tanning or massage amenities at the Okemos location this time, but glancing over on my way out, I noticed it looked clean and welcoming. The bathrooms were clean and smelled good. Overall, if I lived closer to that location, I would be happy to attend there, as it is also pretty convenient to be connected to the mall...but for now, I gladly get to be attend the Holt location and really enjoy my Club. I mostly wanted to leave this review to mention that I really appreciate that I can travel from Club to Club and still enjoy the same top level quality that I expect and get from my home Club. I was slightly nervous to try a new Club, but was very comfortable after starting my workout, thanks the comfortable and familiar vibe Planet Fitness strives to create! Thanks so much Planet Fitness!
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June 2023 by Notyour Business
Would be better if it were open 24hrs. I closed my account before the new facility opened for to the change in his that the gym was scheduled to be open. It was nice to just go at night when I often couldn't sleep anyway. No problem canvelling in person, and i wasn't sruck how gyms in the Ara are with the contacts x like anytime. 24-hour key card. Small gerbils equipment. It's a good ip. Either way, you look at it with gyms. Anaya read the vibe print and ask for copies of any paper work.