JCPenney has been a trusted shopping destination for style, quality, and value since 1902. The Okemos, MI location offers a wide selection of products, including exclusive brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie, catering to various lifestyles and budgets. Customers praise the salon services, with one reviewer highlighting the exceptional work and vibrant personality of the stylist, Hope. While some note the staff could be more engaging, others commend the friendly and helpful employees, such as manager Ben and associate Janice. Shoppers enjoy the great sale prices and variety of merchandise, particularly in the dress and big and tall clothing sections. Overall, JCPenney provides a pleasant shopping experience with a focus on meeting the diverse needs of its customers.