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February 2024 by Karri Finey
We came in on Saturday afternoon and were greeted by Mayko Noriega. He treated us unlike any sales person we have ever dealt with. His kindness, knowledge and personal approach to what we needed in a vehicle was refreshing to us. He pointed us in the direction of a blazer rs and explained all the features in detail and took us for a test drive. Back at the showroom he offered us drinks and popcorn while our current vehicle was being appraised. After we decided to buy the vehicle he had my wife come back and he showed her how all features of the car worked. I just want to say before this past Saturday we had never met Mayko so this is an honest review. He is a valuable asset to your dealership and the reason Graff has gained a customer.Thank youJeff & Karri Finney
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January 2024 by Danielle Thompson
Absolutely love my new vehicle and working with Seth was great! Only reason for 4 stars was because I was at the dealership for 5 hours and it was a lot of sit around and wait. I’d definitely recommend going here but make sure your day is open!
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January 2024 by Cherry Zanger
I am 100 o/o satisfied with my purchase from Graff. This is my 8 th plus car purchased from Gaff. All areas of service were great. I feel I got the best deal possible! Always a pleasure . Thank you Dana!
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January 2024 by Kevin Sorg
Quick and efficient purchase process. Working with Patty on the sale was fun, and completing the final paperwork with the finance department was quite easy too. From beginning to end a good experience. I would certainly work with the folks at Graff in the future
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January 2024 by Glenn Fischer
Russel Smith at Graff did an excellent job getting me into my first GM vehicle. He was prompt, professional, friendly, and very easy to worth with during the entire process. Russel's thoughtfulness and courtesy along with his friendly and honest salesmanship is why I'm very happy I stopped into Graff Chevrolet.
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January 2024 by Jillian McArdle
This was my second lease with Graff and I’ve had a great experience both times. My salesman for both leases has been Wm. Wyatt Earp. Wyatt provided me every detail I asked for and walked me through every single step at my preferred pace. He was patient, kind and thorough, and made sure I was getting exactly what I wanted/needed. I will definitely be continuing to work with Wyatt in the future.Additional shout-out to Tom Ashley in Finance, who explained all the complicated finance stuff in a super easy-to-understand way, and was really fun to deal with.All in all, Graff Okemos has really great people and makes you feel taken care of every step of the way. Thanks, all!
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January 2024 by Anne Lux
Third lease with Graff, second specifically working with Russell Smith. The dealership is bright, clean, and welcoming. Russell is up front, knowledgeable, and a blast to hang out with even when you're talking big money. I felt like he listened to everything I wanted in my next purchase and felt zero pressure. I'll do it all overall again when I turn in this car.
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January 2024 by Carol Dreps
My family has been getting cars from Graff for more than 10 years. We always receive great service from people that truly care about their customers. They are fair in price with plenty of inventory to choose from. We will continue doing business with Graff for as long as we need a vehicle.
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November 2023 by Mike Nitzsche
Awesome experience. I don't think I have ever done anything so exciting in my life! The whole Graff team deserves raises! I would never dream of doing business with any other dealer. Graff also has the best Service and parts department in Michigan!
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November 2023 by Jeffrey Groll
Graff is my favorite dealership because they always treat me like their favorite customer. Bruce is the bomb and he found the exact car I was looking for. He is great to work with and makes the car buying process super easy. I’ll definitely be back for my next vehicle.
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November 2023 by Andrew Dalessandro
Greg Jenca and the Graff family have been taking care of my family and I for over 20 years. Nothing less than the utmost professionalism from all the employees here. They provide a wealth of knowledge through the buying, selling and servicing process to ensure transparency and understanding. I highly recommend giving Graff and opportunity to earn you business the next time your purchase or sell a vehicle.
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October 2023 by Lorin Yeater
Best car purchasing experience in my life (and I'm OLD). No pressure to buy anything, but very attentive to provide options when we indicated interest over a 60-90 day buying decision cycle. I was really impressed when we got our keys and they filled the tank for us!
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October 2023 by Mary Rosen
Russel Smith did an excellent job getting us a new vehicle as he always does. We’ve leased many cars through him and it always turns out wonderful.. He is a professional and cares about his customers. We will definitely go back to him again.
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October 2023 by Katie Smith
As a female it’s very discouraging to purchase a car, but at Graff specifically Patty who help me purchase my new Traverse I felt very welcomed and embraced to be buying a car as a female. Patty is that girl !!! I can not say enough kind words about her. She is so nice, helpful, kind and has a way to make you feel like family might as well add a plate to the Christmas table. This experience buying a car was as stress free as could be. She was honest, accommodating and told me things straight up no bull. If you’re in a need of of a new vehicle go see my girl Patty aka Patty the Baddy !!
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October 2023 by Kimberley Kleimoka
This is the best car buying experience I have ever had! Our salesman Greg was so friendly and found us the perfect vehicle. We will definitely buy any future vehicles from Graff.