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March 2024 by Syron Williams
I called this location after getting poor service from another location and I must say I'm glad I did, a gentleman named Johnny answered the phone and was not only helpful but went above and beyond to help me I am Thankful for him and his coworkers when I lived in Okemos they were ALWAYS TOP NOTCH which is why I called this location after the unsatisfactory interaction with the other location and as always I wasn't disappointed. Keep up the phenomenal job Okemos GameStop.
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February 2024 by Nick
Do not place Pick Up orders at Lansing area locations. My pre order was not ready on release day. They sold my product and cancelled one order without even sending me the cancellation email so I drove all the way there just to be told he sold it to another customer. The order was placed hours before the store was set to open. They cancelled two more orders a few days ago because they “couldn’t find the stock”. They decide not to price match when convenient for them. There are a few employees who are friendly but the customer service is absolutely bottom of the barrel. Shop online there are far better options.
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February 2024 by Maggie Simons
The employee who was “helping” is was sitting on the back counter and playing games on his switch. It took him more than 2 minutes to realize that we were standing at the counter ready to be helped??♀️ the store looked awful too, if you come here don’t expect to actually get any help
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February 2024 by DurfTheJuggaloWhoopWhoop
Online said item was one price and available for pickup in store. Went to the store and there was over a $50 price difference when they rang it up.Showed them the price directly from their website and they wouldn't honor it. Said it must be a system error.
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January 2024 by Chris Bird
Funny how it says open but when you go there it's closed and doesn't say a reason as to why. If it's bc of employees then maybe hire people who apply
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December 2023 by Mrs Williams
Great deals and staff.
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November 2023 by Bradley Beverlin
I came in to buy some games and possibly a console, staff were nowhere to be found, it's a small store and I'm a big dude so I can definitely see. The store was clean though.
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November 2023 by Netspace Specter
Found what I needed and were patient with me too!
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September 2023 by Zak Hanson
Never had issues with Gamestop untill today, employees are always nice and informative. But I pre-ordered MK1 and there is not a single employees that showed up to work today. We waited and called around but to no avail. I pre-ordered this specific version of the game so I could pick it up early. It costs significantly more than the base version which comes out next week may I add. A heads up would have been nice, or at least the ableness to pick up at a different store due to the lack of employees working.
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July 2023 by Z Dunbar
Mid I missed out on the stock ruse and my ex didn't sadge
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June 2023 by Alyssa Miller
Too pricey for used games and consoles.Always fun to look around, though!
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May 2023 by dark duk
Gamestop is gamestop. In the death throws of going out of business the next radio shack. Employees nice as always.
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January 2023 by Kenneth Martin
Great very helpful staff. Found what we were looking for and what we weren't expecting. Go get yours
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December 2022 by Micdevero
More fandom stuff than video games, consoles, or accessories. Used selection of consoles is minimal.Has lots of pops, tee shirts, other random figures, but much less game stuff then the past.
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December 2022 by Steve B
Tyler is amazing ? good used equipment
