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January 2024 by john mitchell
Staff is wonderful and great to work with but some things are out of their control. I was going to move out of my current unit a few months ago and they willingly gave me a discount then last week I get a letter that my unit will go up in January an extra $145 dollars a month due to inflation. Well this increase isn’t inflation it’s the company recouping the discount they gave me. Such an unject practice. I really like that unit but pricing isn’t fair. This is price gouging and I am going to contacting the attorney generals office.
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December 2023 by David Neumark
Great facility. They keep it so clean. Best manager.
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August 2023 by Adrianna Moreno
Would really NOT recommend. The owner, is something else. I did not appreciate when I was moving out, the business owner acted very nosy, & was looking into my unit. He was sweeping by the air making it look as if he was doing something.... Instead of simply communicating, very unfortunate.Again, I would not recommend to any family/friends.
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August 2023 by Samantha Porcaro
Friendly staff, great space for storage.
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May 2022 by sabirah na'eelah
Great customer service. The reason for two stars- the first day renting the unit, the employee wrote the code down incorrectly. I wasn't able to open the gate so she opened it for us. She double checked and said that the code was correct. The office closed while we were still inside the gates. When we tried to leave, the code didn't work again. My kid and I tried multiple times but it didn't work. I called the emergency line and waited for a call back. After an hour, and now being late for work, I was extremely upset. There were some repetitive numbers written down so we began to experiment with the code. Eventually my daughter came up with the right code and we were able to leave. We didn't receive a call back until 3 hours later. The next day, I explained to the same young lady about her error and I never received an apology. She just said, oh yeah, there should have only been one 5. I was pretty annoyed.
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April 2022 by Jacob Seivers
Great staff and I really hope the staff doesn't change. Helpful in every way
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December 2021 by Mary Wegrzyn
Very nice clean n affordable ! Great employees too.
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October 2021 by Grailyn Lockridge
The staff is friendly an knowledgeable. You can have a free water an they have a freezer of ice cream which I thought I had to pay for but while I waited for my paperwork I had a free Ice cream. The unit is super clean . I definitely recommend this place.
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August 2021 by Damon Hart
Great storage Facility. The staff is always friendly. I have recommended this place to family and would to anyone.
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August 2021 by Jachob Dalaney
Good storage unit just the price keeps going up so decided to get rid of it
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July 2021 by Hallie G.
I recently rented a space at this location as additional storage for my business. Amber made the experience easy, friendly, and professional. The location is easily accessible, and the property is maintained very well. Amber was incredible and definitely a factor on why I chose 1 800 Self-Storage. There are also beautiful new flowers just planted out front that bring so much color and life to an otherwise pretty standard storage facility. Thank you Amber for all your help!
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July 2021 by Denny Mischka
so I stopped by today to inquire about a unit and Hannah at the desk was soooooo polite and helpful it really made my experience very pleasant ? and made me feel very welcome to ask any questions or express any concerns....thanks self storage for employing such good people like Hannah
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July 2021 by Ed Price
Nice place. The young lady at the front desk was very nice also.
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June 2021 by Carla Pearson
Customer service was excellent. Facility is very clean and easy to navigate.
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June 2021 by Brian L.
After renting here for months at a time--on two different occasions--I had to leave feedback so that others would be able to make a well informed decision for their own renting needs. Let me start by saying that I have always been apprehensive about the idea of leaving my precious belongings at a separate location from my home. It doesn't seem logical to me because of possible theft, vandalism, or any other type of natural calamity. But I took a chance because I desperately needed the room in my house. Well I'm glad I did! Because 1-800-Self-Storage in Melvindale helped change my thinking on this and put my mind at rest. The safety and security measures they have in place offer the peace of mind I was looking for in a facility. Multiple levels of security reassure the customer that their valuables are safe. And their employees are a large part of that experience. They are very helpful and courteous too. The manager, Amber, was especially helpful as she walked me through the process and handled my every concern with patience and respect. I was pleasantly surprised. I seriously could not have had a better experience. Since then I have referred others here and will continue to do so. Thanks for being here for our community! Sincerely, Brian C.
