“Had a somewhat emergency timeline to getting my vehicle fixed and they got me right in and taken care of! I try to do my own repairs when I’m able but I will definitely be taking all of my vehicles here when I need to from now on. Great service and great staff!”
“I was in dire need of tires after doing a brake job recently. So I called all the places in town and discount tire had the best selection for a 14 inch tire and even had better prices as well. So I stopped in to place an order as most places don't stock 14's. I dealt with two gentlemen who did a great job taking care of me. Told me 2-3 days and we will have your tires in. No lie, very next day 11am I got the call my tires were in. So after work I stopped in and they proceeded to install the new tires only to find out they had 15s not 14s. Long story short when I went back the very next day, they had the 14s as promised, and even made it right before sending me on my way. Keith the store manager is very courteous and professional. So is his well trained staff. Plenty of hands in the garage getting work done. They teamed up to get me back on the road. I was bitter about having to stop in twice but like I said they made me smile when I seen the new treads and whitewalls! Thanks again Discount Tire for living up to your name and for not skimping on the customer service either!”
“I just found out that Tireman was sold to Belle Tire 1 year ago as I was having another one of our vehicles serviced today. I now know for sure that I am an old man because because memories of other old men I knew from years past would quietly review how certain businesses operated with integrity, but as the years rolled on for one reason or another, the business died or was passed on to the competitor. This "attaboy" is for all of us that went to Tireman because of the way we were treated by the existing competitors because of their outright lying, bait and switch tactics, and faulty repairs that they never made right.
Tireman of Monroe, Michigan was an excellent service center. I watched the mechanics work through the windows, and was so impressed I felt led to tip them. The front desk team was so professional, not one time when there was an issue did they have to run to the owner asking permission to make things right. All this means is that this owner was on top of things, and made sure the individuals knew that Tireman was to treat their customers fairly. The front staff is now gone, and all the mechanics are gone. All of you that worked to make Tireman so great, a hearty, THANK YOU, AND GOD BLESS YOU ALL FROM THE ADKINS FAMILY.”
“First time customer. Very impressed the mechanic called out the issue before he even looked at my vehicle gave me a ball park price on the repair, and it even came in lower will definitely use them again.”
“Needed 4 new tires. The service was started as scheduled and it was completed timely. The staff explained what services are covered with the new tires. They mentioned about needing replacement lugnuts and provided options. I appreciate being informed.”
“Mechanics were very friendly and very thorough they took care of the problem with my van and got it back to me it didn't take even a whole day to get it taken care of I was very satisfied with their service.”
“I usually have great service but when I got new tires and wheels for my Jeep Truck they truly showed me that the customer is valued here. I'd like to give a special thanks to Phill, that guy knows how to do business the right way.”
“I always use Firestone Monroe for getting my oil changed or car fixed. John always takes care of me and is very helpful and knowledgeable! As someone with very little knowledge of cars, he walks me through issues going on, what is important to be fixed right away and what isn't as urgent.”
“I’d pay triple just to sit in their waiting room. I don’t know anything about tires, but after Meeting with the experts I am confident I’ll never have to know anything about tires again. By far the best quote of my life after comparing every tire shop in the entire county. It just felt like authentic mechanics looking out for their community and it’s safety, rather than the usual pushy salesman making a quota. My trust in shops has been forever restored with this expert establishment, and they are my new forever pit crew. My experience was beyond superb, and my tires are one of a kind. You’d be a fool not to access this kind of service. THANK YOU ??”